Station Manager - Altoona Blair County Airport

CORPORATE FLIGHT MANAGEMENT INC • North Woodbury Township, PA

7d • $43,888 - $55,000 • Onsite

About The Position

The Station Manager leads and coordinates all airport operations at the assigned station, overseeing ticket counter, gate, baggage, and ramp functions to ensure safe, efficient, customer-focused service. The role directly supervises, trains, and supports Cross-Utilized Airport Agents and maintains compliance with Company policies and regulatory requirements. The Station Manager uses leadership, communication, and problem-solving skills to manage daily operations, respond to irregular situations, and uphold safety, professionalism, and exceptional customer service.

Requirements

• Be at least 23 years of age.
• Be authorized to work in the United States and able to travel in and out of the United States.
• Have a valid driver’s license and a good driving record.
• Understand, read, and write English.
• Possess polished and professional interpersonal skills, a positive attitude, and a customer-oriented mindset.
• Possess strong leadership and organizational skills, well-developed people skills, and the ability to work with a variety of personalities.
• Be able to coordinate multiple priorities, meet deadlines, handle interruptions, and work in a fast-paced environment.
• Maintain strong attention to detail; be self-motivated and able to motivate others.
• Have excellent written and verbal communication skills, delivered with tact and professionalism.
• Pass a DOT-required pre-employment drug screen and be willing to submit to and pass FAA- and Company-mandated random drug and alcohol tests.
• Pass a required 10-year work history review and submit to criminal background and fingerprint checks.
• Be able to work nights, weekends, holidays, and varying schedules.
• Have experience and high proficiency with Microsoft Office 365, Excel, Word, Outlook, and related software.
• Work safely and professionally while adhering to OSHA, EPA, state, and federal regulations.
• Be able to perform frequent stooping, bending, kneeling, and crouching in indoor and outdoor environments; handle, lift, load, unload, and transport items up to 75 pounds, with or without reasonable accommodation; stand, walk, and work on feet for up to 8 hours per shift; work in extreme weather and loud noise; safely operate ground service equipment and perform ramp tasks; and frequently ascend and descend stairs.

Nice To Haves

• High school diploma or GED equivalent is preferred.
• Prior aviation experience or aviation-related education is a plus.

Responsibilities

• Oversee daily station operations to ensure safety, regulatory compliance, and on-time performance.
• Lead, supervise, and support Cross-Utilized Airport Agents, including scheduling, training, coaching, performance management, and corrective action when required.
• Interact with passengers, flight crews, ground handling staff, and vendors to provide exceptional customer service.
• Perform and oversee ticket counter, gate, baggage, and ramp duties, including check-in, re-booking, boarding and deplaning, baggage handling, and special service requests.
• Marshal, tow, push back, and deice aircraft while maintaining ramp safety and ground service equipment integrity.
• Investigate operational incidents, such as ground service equipment or aircraft damage and letters of investigation; prepare reports and implement corrective actions.
• Respond to irregular operations and take proactive measures to minimize customer disruption.
• Ensure compliance with FAA, TSA, OSHA, EPA, and Company standards.
• Maintain communication with Inflight Services, the System Operations Control Center, and Company leadership.
• Perform other duties as assigned by management.

Benefits

• Health, vision, and dental insurance.
• Short- and long-term disability insurance.
• Voluntary life insurance.
• 401(k) savings plan with Company matching contributions up to 6% of eligible compensation.
• Paid sick leave accrual of up to 56 hours per year, with unused hours rolling over annually up to a 480-hour sick bank.
• Vested vacation hours, eligible beginning January 1 following the hire date.
• Non-revenue/space-available travel privileges on Contour upon hire and access to MyID Travel after six months of service.
• Various leaves of absence, including medical leave, non-medical family care leave, maternity and paternity leave, and personal leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED