Statewide Supervisor - Probate & Family Court - Office of the Commissioner of Probation
About The Position
The Statewide Supervisor of Probation Services (SSPS) serves as the direct liaison between the Office of the Commissioner of Probation and local probation offices, justices and clerks within the Probate and Family Court Department. The SSPS, under the general supervision of the Commissioner of Probation and his/her designee, assists in the oversight and supervision of probation personnel through on-site evaluative audits and ongoing communication. The SSPS is directly responsible for ensuring that chief probation officers and other probation personnel comply with existing statutes, best evidence-based practices, as well as with all Probation and Trial Court policies and procedures. The SSPS may perform or participate in a variety of administrative functions, including hiring, personnel assignments, the development of programs, research, the training of staff, technical assistance, the review of probation reports and data, and the general oversight of the departmental probation offices.
Requirements
- Bachelor’s Degree;
- Seven (7) years of related work experience in the field of probation and/or community corrections, two (2) years of which are in management or supervisory positions;
- Must have a record of regular participation in professional development opportunities.
- Ability to use data to diagnose problems and drive enhancements and efficiencies in departmental operations.
- Working knowledge of and ability to use personal computers and related software to develop data bases and systems to record and track projects
Nice To Haves
- Graduate degree preferred.
Responsibilities
- Serves as a liaison between the Commissioner of Probation and probation offices, court personnel, the law enforcement community, and external service providers;
- Manages and oversees various probation initiatives, and supervises the implementation of administrative policies and procedures issued by the Office of the Commissioner of Probation;
- Implements and enforces Probation’s use of best practices and evidence based methods to enhance the meeting of court metric benchmarks throughout designated probation offices;
- Assists in the hiring process of Chief Probation Officers, First Assistant Chief Officers, Assistant Chief Probation Officers, Probation Officers, Associate Probation Officers, and other positions as assigned by the Commissioner of Probation;
- Assists in the development and implementation of new operational procedures for the Massachusetts Probation Service;
- Conducts regular meetings with Chief Probation Officers and Assistant Chief Probation Officers in order to direct and advise supervisors on variety of probation and employee management issues;
- Advises Chief Probation Officers on issues relating to collective bargaining and the grievance procedures;
- Assists in and/or conducts investigations into disciplinary matters in Probation Offices;
- May serve as the Step 2 arbitrator in grievance hearings;
- Represents the Commissioner of Probation, as needed, on statewide boards, committees, tasks force, initiatives, advisory and conference groups;
- Provides technical assistance to the local probation offices and community correction centers in areas that include training, program development, probation standards, community supervision, electronic monitoring, management of information systems, fiscal matters and human resources matters;
- Conducts on-site evaluative audits of local office for adherence to Trial Court and Office of the Commissioner of Probation Standards and Policies, and prepares written reports regarding compliance;
- Oversees the compiling and analysis of Probation statistics and has the responsibility for generating annual and other periodic reports within a designated region;
- Performs other related duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
