State Inspector/Experienced Automotive Technician- Store 1051

Monro•Hampton, VA

About The Position

The Technician is a full-time or part-time hourly position, based on business needs. Technicians can earn $25.00–$40.00 per hour in flat-rate pay based on experience. Pay is performance-based: technicians earn a set amount for each eligible task completed, with flat-rate pay based on teammate productivity. The Technician primarily conducts basic vehicle diagnostics and performs routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role is expected to deliver exceptional 5 Star service through effective communication about vehicle issues and proposed solutions, while meeting guest expectations for timing and quality.

Requirements

High school diploma or equivalent.
Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Current valid driver’s license and a satisfactory Motor Vehicle Report (MVR).
Own a basic set of tools or participate in Monro’s tool purchase program.

Nice To Haves

ASE certification.
State Inspection license, where applicable.

Responsibilities

Perform basic vehicle diagnostics to identify required repairs.
Complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Audit courtesy inspections performed by General Service Technicians.
Assist with inventory management, including pulling tires and parts, unloading inventory, and stocking inventory.
Assist with general store duties and maintain the store in excellent condition, to Monro standards for cleanliness and in guest-ready condition.
Perform services in accordance with Monro’s safety standards, including Wheel Torque, oil safety, and compliance procedures.
Test drive vehicles according to Monro’s Road Test policy, including use of dedicated test drive routes and compliance with local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards.
Consistently use safety standards specified in training, policies, and procedures.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.