State Filing Lead Analyst - Cigna Healthcare - Hybrid

Cigna HealthcareTampa, FL
Hybrid

About The Position

Cigna Healthcare is seeking a State Filing Lead Analyst to join their team in a hybrid capacity. This role involves executing filing strategies for various product initiatives, including leading projects with outside vendors. The analyst will be responsible for revising generic policy language to comply with state laws, preparing and submitting various filings to state insurance departments, and managing objections from these departments. The position also requires collaboration with internal teams, negotiation with state regulators, and maintaining a library of forms and documentation. Additionally, the role involves competitor research, providing guidance on language availability, and ensuring compliance with newly enacted legislation. The analyst must conduct day-to-day activities in accordance with compliance policies and standards, and perform other related duties as assigned.

Requirements

  • Bachelor degree or equivalent training
  • Mastery of SERFF insurance filings
  • Minimum 3+ years compliance/regulatory filing experience with insurance products, preferably Supplement Health insurance products
  • Experienced in the development of contract language for new Group product designs and policy language from conception
  • Ability to adapt and thrive in a flexible, fast-paced environment, while maintaining a positive, solution oriented approach
  • Self-monitors due dates in order to meet internal and external regulatory deadlines
  • Excellent customer service skills
  • Detail orientated
  • Strong analytical skills
  • Strong written and verbal communication skills
  • If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Responsibilities

  • Execute filing strategy to support various product filing initiatives, including leading projects involving outside vendors when applicable.
  • Independently revise existing generic policy language to document and adhere to state laws and requirements, using discretion and best judgement in preparing modifications and consult with Product, Actuarial and Legal resources to ensure business partners understand viable options for compliance.
  • Prepare and submit form, rate, annual form certifications and benefit summary filings to state insurance departments or internal partners for submission to such departments.
  • Partner with internal teams to guide efforts to timely submission of annual or updated rate filings and support or assist in performing filing of miscellaneous marketing pieces.
  • Answer insurance department objections and manage objections in accordance with established policies and procedures, engaging and collaborate with matrix partners as necessary (involving Pricing, Compliance, Government Affairs and supporting attorneys as appropriate).
  • Negotiates directly with state regulators to maintain product integrity and obtain status updates as needed.
  • Partners with Insurance Contract and Forms Advisor to maintain generic and state unique forms library and create instructional documentation to help business understand state limitations or differences due to state filing efforts as forms move into production.
  • Provide details on recent form updates to maintain bank trusts.
  • Conduct filing competitor research as needed.
  • Provide guidance on language availability to support case exceptions or policy consults after effective date and submit necessary filings to support modification.
  • Collaborate with Regulatory Compliance and Business Compliance Representative to ensure compliance newly enacted legislation and ensure necessary filings are initiated and impact communicated to the business.
  • Conduct day-to-day activities in accordance with compliance policies, procedures and standards.
  • Other filing, compliance, and regulatory-related duties and projects as assigned by manager.

Benefits

  • Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life.
  • We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.
  • Join us in driving growth and improving lives.
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