State Filing Lead Analyst - Cigna Healthcare - Hybrid

Cigna GroupSaint Louis, MO
Hybrid

About The Position

Cigna Healthcare is seeking a State Filing Lead Analyst to join their team. This hybrid role involves executing filing strategies for various product initiatives, including leading projects with outside vendors. The analyst will be responsible for revising generic policy language to comply with state laws, preparing and submitting various filings to state insurance departments, and managing objections from these departments. The role also includes collaborating with internal teams, negotiating with state regulators, maintaining a forms library, conducting competitor research, and providing guidance on policy modifications. The analyst will work closely with Regulatory Compliance and Business Compliance Representatives to ensure adherence to new legislation and communicate impacts to the business. Day-to-day activities must align with compliance policies and standards, and other filing, compliance, and regulatory duties may be assigned.

Requirements

  • Bachelor degree or equivalent training
  • Mastery of SERFF insurance filings
  • Minimum 3+ years compliance/regulatory filing experience with insurance products, preferably Supplement Health insurance products
  • Experienced in the development of contract language for new Group product designs and policy language from conception
  • Ability to adapt and thrive in a flexible, fast-paced environment, while maintaining a positive, solution oriented approach
  • Self-monitors due dates in order to meet internal and external regulatory deadlines
  • Excellent customer service skills
  • Detail orientated
  • Strong analytical skills
  • Strong written and verbal communication skills
  • Internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload if working from home.

Responsibilities

  • Execute filing strategy to support various product filing initiatives, including leading projects involving outside vendors when applicable.
  • Independently revise existing generic policy language to document and adhere to state laws and requirements, using discretion and best judgement in preparing modifications and consult with Product, Actuarial and Legal resources to ensure business partners understand viable options for compliance.
  • Prepare and submit form, rate, annual form certifications and benefit summary filings to state insurance departments or internal partners for submission to such departments.
  • Partner with internal teams to guide efforts to timely submission of annual or updated rate filings and support or assist in performing filing of miscellaneous marketing pieces.
  • Answer insurance department objections and manage objections in accordance with established policies and procedures, engaging and collaborate with matrix partners as necessary (involving Pricing, Compliance, Government Affairs and supporting attorneys as appropriate).
  • Negotiates directly with state regulators to maintain product integrity and obtain status updates as needed.
  • Partners with Insurance Contract and Forms Advisor to maintain generic and state unique forms library and create instructional documentation to help business understand state limitations or differences due to state filing efforts as forms move into production.
  • Provide details on recent form updates to maintain bank trusts.
  • Conduct filing competitor research as needed.
  • Provide guidance on language availability to support case exceptions or policy consults after effective date and submit necessary filings to support modification.
  • Collaborate with Regulatory Compliance and Business Compliance Representative to ensure compliance newly enacted legislation and ensure necessary filings are initiated and impact communicated to the business.
  • Conduct day-to-day activities in accordance with compliance policies, procedures and standards.
  • Other filing, compliance, and regulatory-related duties and projects as assigned by manager.

Benefits

  • Advocate for better health through every stage of life
  • Guide customers through the health care system
  • Empower customers with information and insight to make the best choices for improving their health and vitality
  • Drive growth and improve lives
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