State Director of North Carolina

Thompson Child & Family Focus•Matthew, NC

2d•Hybrid

About The Position

Thompson, founded in 1886, has evolved from an orphanage into a multi-state organization operating across the Carolinas, Florida, Tennessee, and Kentucky. Thompson's services include prevention, mental health services, and foster care, all delivered through trauma-informed and evidence-based approaches to build resilience in children (ages 0-18) and their families, both virtually and in person. The organization values Excellence, Innovation, Commitment, Caring, and Integrity. The State Director will lead a team of leaders in North Carolina, overseeing and growing operations throughout the state. This role involves developing leaders, ensuring financial health, analyzing data trends, maintaining compliance, and fostering a positive work environment.

Requirements

Valid Driver’s License required.
Bachelor’s degree in human services, mental health or related area.
A minimum of 7 years’ leadership experience in the field of human services or mental health
A minimum of 10 years’ experience working in the field of human services or mental health
Ability to travel as needed

Nice To Haves

Master’s degree preferred.
Experience in multi-site leadership preferred
Strong relationship building and networking skills
Displays the capacity/coachability for future growth and development as a leader

Responsibilities

Select, train and evaluate program directors in accordance with the Thompson Leadership training.
Foster a culture of accountability, innovation and mission alignment among staff.
Oversee and manage the program operations and leaders.
Develop high potential staff into future leaders.
Monitor financial health, including budgets, revenue goals and sustainability plans.
Regularly review and analyze data trends related to program outcomes, retention, compliance and customer satisfaction.
Ensure compliance with state level policies, contracts, and reporting requirements.
Communicate clearly, powerfully, and convincingly.
Manage time well – find the appropriate balance between spending time working upward in the organization and externally.
Be attentive to “soft issues” demonstrating the value in culture, feedback, organizational beliefs and values.
Grow direct reports as business leaders by managing performance of direct reports by providing clear, consistent feedback and direction.
Establish and maintain a working environment conducive to positive morale, individual style, quality, creativity, and teamwork.
Think strategically and understand the big picture to help drive strategic direction and goals.
Use a trauma-informed approach in their daily work and interactions with clients and colleagues using the principles of CARE: Developmentally Focused, Family Involved, Relationship Based, Competence Centered, Trauma Informed, and Ecologically Oriented.
Build and maintain relationships with funders and partners at the state and community level.
Leverage networks to secure advocacy wins, funding opportunities, and program partnerships.
Actively participate in state and local coalitions and workgroups.
Develop strategic relationships with government officials, business leaders, and community influencers.

Benefits

3 weeks paid time off (PTO) first year plus 10 paid holidays!
Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options
401K Match
Education Reimbursement
Referral Bonus
Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service
Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans
Paid time off for volunteering in the community
Free EAP services
Mileage Reimbursement
iPhone and Laptop provided for eligible roles
Multiple opportunities for growth
Ongoing, structured leadership development and growth opportunities