About The Position

As a Strategy & Operations team member on Stripe’s Startup Products team, you will help the team understand and communicate how startups use its products. You will turn data into clear internal and external narratives and use analysis to shape strategy and product priorities. You will own high-signal metrics and dashboards and lead deep dives that explain what is changing, why it matters, and what the team should do next. The Startup Products team builds Stripe Atlas and other products that help founders start and run companies around the world.

Requirements

  • At least 5 years of experience in strategy and operations, business analytics, management consulting, or another highly analytical role in a technology company.
  • Strong analytical judgment, including the ability to select appropriate methodologies, pressure-test results, and distinguish signal from noise.
  • A creative and collaborative approach to finding new insights in data.
  • Excellent written communication skills and the ability to turn data into easy-to-understand content.
  • High agency and extreme attention to detail.

Nice To Haves

  • Experience with startups, founders, company formation, fintech, or products serving small and early-stage businesses.
  • Experience conducting or applying user research, shaping product roadmaps, or bringing new products from 0 to 1.
  • Experience using AI tools to simplify and speed up work.

Responsibilities

  • Analyze data to develop insights into how users use Stripe products and build their businesses on Stripe.
  • Develop external-facing content from insights, supporting public storytelling about users and the startup market in partnership with marketing and communications.
  • Analyze product performance, identify trends and anomalies, diagnose drivers, and share concrete recommendations and synthesized findings with internal stakeholders.
  • Lead analytical deep dives into strategic questions, product opportunities, founder segments, growth drivers, and the impact of launches or operational changes.
  • Contribute to product and business strategy by sizing opportunities, testing assumptions, evaluating tradeoffs, and helping prioritize the roadmap.
  • Build and maintain a streamlined set of internal dashboards to understand user behavior and product usage.
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