Startup Operations & Growth Intern

Apprenticely • Bentonville, AR

4d • Hybrid

About The Position

Apprenticely is working with our company partner, Lineup Booking Solutions to add a Startup Operations & Growth Intern to their team in Bentonville, Arkansas! Our Apprenticely Internship Program is a three-month program that places selected candidates with employers across Arkansas in IT positions to gain experience under the guidance of a professional mentor/IT support team. Internships are designed as an on-ramp to an IT career and can roll into full-time positions based on employer demand.

About Served AI: Lineup Booking Solutions is transforming how live music gets booked. Our platform streamlines the booking process by connecting musicians and venues in one place, making it easier to discover talent, book performances, manage payments, and build thriving local music communities.

About the Role: As our Startup Operations & Growth Intern, you'll work directly alongside the founders as the operational right hand to the business. You'll help drive growth by supporting customer success, business development, project management, marketing initiatives, and day-to-day operations. This role is ideal for someone who enjoys taking ownership, solving problems, building relationships, and helping turn ideas into action. You'll gain hands-on experience across multiple areas of the business while contributing to projects that directly impact our growth and success.

Requirements

• Current Arkansas state resident
• Ability to pass a standard background check
• Ability to work 30 hours a week, following the three-month internship
• Ability to work full-time in the United States without a current or future need for visa sponsorship
• High curiosity and interest in learning new technologies and growing or starting your IT career
• Technical aptitude exhibited through projects, experience, or online learning and the ability to communicate what you know
• A self-starter who takes initiative and enjoys figuring things out independently.
• Highly organized with excellent project management and time management skills.
• Comfortable balancing multiple priorities in a fast-paced startup environment.
• An excellent communicator who enjoys working with customers and building relationships.
• Detail-oriented with strong problem-solving skills.
• Excited to learn how an early-stage startup grows and operates.
• Comfortable learning new software and technology quickly.
• Passionate about creating exceptional customer experiences.

Nice To Haves

• You're a musician or have experience in the live music industry.
• You've worked with CRM platforms such as HubSpot, ActiveCampaign, Salesforce, Pipedrive, or similar tools.
• You have experience with project management software such as ClickUp, Asana, Trello, or Notion.
• You've organized events, promoted concerts, worked in hospitality, or supported community organizations.
• You've started a business, led a club, organized a project, or built something entrepreneurial.
• You enjoy improving systems and finding ways to make processes more efficient.

Responsibilities

• Help activate new venue partners by managing opportunities throughout our sales pipeline.
• Research and identify prospective venues, artists, and community partners to generate new leads and support company growth.
• Conduct market and industry research to uncover growth opportunities, identify trends, and support business strategy.
• Support artists and venues throughout the onboarding process, answering questions and ensuring a seamless customer experience.
• Serve as a primary point of contact for customer questions, feedback, and ongoing support.
• Build and maintain strong relationships with artists, venues, and community partners.
• Coordinate projects across business, marketing, and software development to ensure priorities remain aligned and initiatives continue moving forward.
• Track project timelines, deliverables, and business priorities while helping keep the team organized and accountable.
• Gather customer feedback and identify opportunities to improve the platform, onboarding experience, and operational processes.
• Assist with marketing initiatives, product launches, community outreach, and special projects.
• Help test new platform features and document bugs, usability issues, and product improvement ideas.
• Attend meetings with venue owners, talent buyers, artists, and community partners throughout Northwest Arkansas as needed.

Benefits

• Gain hands-on experience across nearly every aspect of the business.
• Meaningful impact from day one.
• Develop skills in business operations, customer success, project management, sales, marketing, product development, and entrepreneurship.
• Potential to convert to a full-time opportunity.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed