Starter / Marshall

Gateway National Golf Links • Eagle Park, IL

7d • Onsite

About The Position

The Starter and Marshal position works closely with the General Manager/Director of Golf and/or Assistant Golf Professional on duties to assure an exceptional experience for all guests at the club. Primary responsibility falls on kindly greeting guests, keeping tee times paired according to the tee sheet and on-time, regulating pace of play, and reporting issues to the professional staff. Starters and Marshals must have excellent listening skills and an eagerness to provide exceptional service. Must be flexible in meeting the varying scheduling needs of the Club and may be required to work additional hours than scheduled, if necessary. Starters and Marshals must be neat and well-groomed in accordance to the clubs standards. This position requires a highly self-motivated individual who can work with minimal supervision and interact with guests at a high-level.

Requirements

• Flexible availability including days, nights, weekends and holidays.
• Must be able to clearly communicate Member needs to other Team Members.
• Must be able to frequently lift and carry up to 50 lbs.
• Minimum Age 16 with valid drivers license.
• Ability to Stand 6-8 Hours.
• A positive attitude while on the job is also essential.
• The ability to speak English is necessary to converse with our members and guests.
• Proper diction is valued to maintain the ambiance of high level service to our members.
• The ability to effectively present information and respond to questions from groups, managers, members and the general public is important.
• The ability to solve practical problems that may arise.
• The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Responsibilities

• Meet and greet all guests in a warm, friendly and professional manner in accordance with all club policies and procedures.
• Use provided tee sheet software utilizing an iPad to keep tee times on time and in order.
• Communicate effectively with professional staff to re-arrange groups due to unforeseen circumstances.
• Monitor pace of play on the course during down time or on busier days.
• Keep a tidy work station, including picking up trash and keeping the starter station clear of any debris or clutter.
• Be punctual and able to work flexible hours due to ever changing hours of operation and times of need.
• Assist in tournament set up, which would include pulling out and setting up carts for various events at the club.
• Refer all major problems/complaints to a manager and/or assistant manager.
• Perform other duties as required.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed