Starlink Installer

Southern Star•Big Lake, TX
•$0 - $25

About The Position

As a Southern Star Starlink Technician, you will install and service Starlink satellite internet for homes in rural and underserved communities. The role includes helping customers get connected and showing them how to use their new service. The position offers a career path from Starlink Technician to Senior Technician and Master Technician, with increasing skills, responsibilities, and earning potential. Training and base pay start at $20.00 per hour, with a $0.50 base-rate increase after 60 days of employment. After training, employees receive a guaranteed hourly rate of $25.00 per hour through their first nine months. If base pay plus bonuses and commissions does not reach that rate, pay will be increased to meet it. Compensation also includes commissions and performance bonuses. The company provides paid training and ongoing support. Benefits include comprehensive insurance, a 401(k) plan, paid time off, a company-paid $25,000 life insurance policy, a company vehicle after training, a monthly stipend for use of a personal smartphone, and employee discounts through LifeMart. The role requires travel up to 20% of the time; lodging and per diem are covered by SSI.

Requirements

  • Strong technical knowledge.
  • Ability to climb ladders up to 38 feet and work in crawl spaces.
  • Willingness to travel up to 20% of the time.
  • Excellent communication and customer service skills.
  • Strong time-management skills.
  • Ability to pass a background check, drug screen, and Motor Vehicle Record check.

Responsibilities

  • Install and service Starlink satellite internet equipment.
  • Help customers get online and show them how to use their new service.
  • Offer customers additional products and services during installations.
  • Develop technical, customer-service, and commission and bonus skills.
  • Progress toward Senior Technician and Master Technician roles, taking on more complex work and expanding expertise across partner products and services.

Benefits

  • Comprehensive insurance benefits.
  • 401(k) plan.
  • Paid time off.
  • Company-paid $25,000 life insurance policy.
  • Company vehicle provided after training.
  • Monthly stipend for using a personal smartphone.
  • Employee discounts through LifeMart, including savings with home mortgage lenders.
  • Paid training.
  • Ongoing support as employees advance.
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