Starlink Installer
About The Position
As a Southern Star Starlink Technician, you will install and service Starlink, a high-speed satellite internet service connecting homes in rural and underserved communities. The role involves installing equipment, helping customers get online, and showing them how to use their service. Technicians are also expected to offer customers additional products and services during installations. The position offers a career path from Starlink Technician to Senior Technician and Master Technician, with increasing skills, responsibilities, and earning potential. Paid training and ongoing support are provided. Training and base pay start at $19.00 per hour, with the base rate increasing by $0.50 after 60 days of employment. After training, employees receive a guaranteed hourly rate of $23.00 through their first nine months. If the post-training base rate, bonuses, and commissions do not reach the guaranteed rate, pay is increased to meet it. The role also offers commissions and performance bonuses.
Requirements
- Strong technical knowledge.
- Ability to climb ladders up to 38 feet and work in crawl spaces.
- Willingness to travel up to 20% of the time.
- Excellent communication and customer service skills.
- Strong time management skills.
- Ability to pass a background check, drug screen, and Motor Vehicle Record check.
Responsibilities
- Install and service Starlink equipment.
- Help customers get online and show them how to use their Starlink service.
- Offer customers additional products and services during installations.
- Develop customer service skills and grow commission and bonus earnings.
- As a Senior or Master Technician, take on more complex work and expand skills across partner products and services.
Benefits
- Comprehensive insurance benefits.
- 401(k) plan.
- Generous paid time off.
- Company-paid $25,000 life insurance policy.
- Company vehicle provided after training is completed.
- Monthly stipend for using a personal smartphone.
- Employee discounts through LifeMart, including savings with home mortgage lenders.
- Paid training and ongoing support.
- Lodging and per diem covered for travel.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
