Starlink Installer
About The Position
As a Southern Star Starlink Technician, you install and service Starlink high-speed satellite internet for homes in rural and underserved communities. The role combines equipment installation and service with helping customers get online and understand their new service. Technicians may also offer customers additional products and services during installations. The position offers paid training and ongoing support, with a career path from Starlink Technician to Senior Technician and Master Technician. Advancement involves developing customer-service and technical skills, taking on more complex work, and becoming certified to work across Southern Star's partner products and services. Training/base pay is $19.00 per hour, with the base rate increasing by $0.50 after 60 days of employment. After training, the guaranteed hourly rate is $23.00 through the first nine months. If the post-training base rate plus bonuses and commissions falls below the guaranteed rate, pay is increased to meet it. The role also offers commissions and performance bonuses.
Requirements
- Strong technical knowledge.
- Ability to climb ladders up to 38 feet and work in crawl spaces.
- Willingness to travel up to 20% of the time; lodging and per diem are covered by SSI.
- Excellent communication and customer-service skills.
- Strong time-management skills.
- Clear background check, drug screen, and Motor Vehicle Record.
Responsibilities
- Install and service Starlink satellite internet equipment.
- Help customers get online and understand how to use their new service.
- Offer customers additional products and services during installations.
- Develop technical and customer-service skills and progress through the technician career path.
Benefits
- Comprehensive insurance benefits.
- 401(k) plan.
- Generous paid time off.
- Company-paid $25,000 life insurance policy.
- Company vehicle provided after training.
- Monthly stipend for using a personal smartphone.
- Employee discounts through LifeMart, including savings with home mortgage lenders.
- Paid comprehensive training and ongoing support.
- Hourly pay, commissions, and performance bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
