Starlink Installer

Southern Star•San Marcos, TX
•$0 - $23

About The Position

As a Southern Star Starlink Technician, you will install and service Starlink satellite internet for homes in rural and underserved communities. You will help customers get online and explain how to use their new service. The role offers a training/base pay rate of $19.00 per hour, increasing by $0.50 after 60 days of employment. After training, the guaranteed hourly rate is $23.00 per hour through the first nine months. If post-training base pay plus bonuses and commissions do not reach that guaranteed rate, pay will be increased accordingly. Earning potential may be higher through commissions and performance bonuses. The career path begins as a Starlink Technician, with opportunities to advance to Senior Technician and Master Technician. Advancement involves handling more complex work, developing skills across partner products and services, and taking on greater responsibility. Paid training and ongoing support are provided. Benefits include insurance, a 401(k), paid time off, company-paid life insurance, a company vehicle after training, a monthly smartphone-use stipend, and employee discounts. Travel of up to 20% is required, with lodging and per diem covered by SSI.

Requirements

  • Strong technical knowledge.
  • Ability to climb ladders up to 38 feet and work in crawl spaces.
  • Willingness to travel up to 20% of the time.
  • Excellent communication and customer service skills.
  • Strong time management skills.
  • Ability to pass a background check, drug screen, and Motor Vehicle Record check.

Responsibilities

  • Install and service Starlink satellite internet equipment.
  • Help customers get online and show them how to use their new service.
  • Offer customers additional products and services during installations.
  • Develop technical and customer service skills, with opportunities to take on more complex work and support a broader range of partner products and services as a Senior or Master Technician.

Benefits

  • Comprehensive insurance benefits.
  • 401(k) plan.
  • Generous paid time off.
  • Company-paid $25,000 life insurance policy.
  • Company vehicle provided after completion of training.
  • Monthly stipend for using a personal smartphone.
  • Employee discounts through LifeMart, including savings with home mortgage lenders.
  • Paid training.
  • Ongoing support as technicians advance.
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