Starlink Installation Technician
About The Position
As a Southern Star Starlink Technician, you will install and service Starlink high-speed satellite internet for homes in rural and underserved communities. The role includes installing equipment, helping customers get online, and explaining how to use their new service. The position offers a career path from Starlink Technician to Senior Technician and Master Technician, with increased skills and responsibility at each stage. Technicians may expand into more complex work and Southern Star partner products and services. Training pay is $17.00 per hour, with a $0.50 base-rate increase after 60 days of employment. After training, the guaranteed hourly rate is $20.00 through the first nine months. If base pay plus bonuses and commissions do not reach that rate, pay will be increased to meet it. Compensation also includes commissions and performance bonuses. Paid comprehensive training and ongoing support are provided. Company benefits include comprehensive insurance, a 401(k) plan, paid time off, a company-paid $25,000 life insurance policy, and a company vehicle after training. A monthly stipend is provided for using a personal smartphone, along with employee discounts through LifeMart, including savings with home mortgage lenders.
Requirements
- Strong technical knowledge.
- Ability to climb ladders up to 38 feet and work in crawl spaces.
- Willingness to travel up to 20% of the time; lodging and per diem are covered by SSI.
- Excellent communication and customer service skills.
- Ability to offer customers additional products and services during installations.
- Strong time management skills.
- Must pass a background check, drug screen, and Motor Vehicle Record check.
Responsibilities
- Install and service Starlink equipment and internet service.
- Help customers get online and explain how to make the most of their new service.
- Offer customers additional products and services during installations.
- Progress toward senior and master technician work, including more complex work and service across partner products and services.
Benefits
- Comprehensive insurance benefits.
- 401(k) plan.
- Paid time off.
- Company-paid $25,000 life insurance policy.
- Company vehicle provided after completing training.
- Monthly stipend for using a personal smartphone.
- Employee discounts through LifeMart, including home mortgage lender savings.
- Paid comprehensive training.
- Ongoing support as technicians advance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
