Starlink Installation Technician
About The Position
As a Southern Star Starlink Technician, you will install and service Starlink high-speed satellite internet for homes in rural and underserved communities. You will help customers get online and explain how to use their new service. The role includes offering customers additional products and services during installations. Training and base pay start at $17.00 per hour, with the base rate increasing by $0.50 after 60 days of employment. After completing training, technicians are guaranteed an hourly rate of $20.00 through their first nine months. If the post-training base rate plus bonuses and commissions does not reach that guaranteed rate, pay will be increased to meet it. The role also offers commissions and performance bonuses, with higher earning potential. Southern Star describes this position as a career path: Starlink Technician, Senior Technician, and Master Technician. Advancement brings additional skills and responsibilities, work across more partner products and services, and higher earning potential. Paid training and ongoing support are provided.
Requirements
- Strong technical knowledge.
- Ability to climb ladders up to 38 feet and work in crawl spaces.
- Willingness to travel up to 20% of the time.
- Excellent communication and customer service skills.
- Strong time management skills.
- Ability to pass a background check, drug screen, and Motor Vehicle Record check.
Responsibilities
- Install and service Starlink satellite internet systems.
- Help customers get online and explain how to use their new service.
- Offer customers additional products and services during installations.
- Develop skills and customer service capabilities, with opportunities to advance to Senior Technician and Master Technician.
Benefits
- Comprehensive insurance benefits.
- 401(k) plan.
- Generous paid time off.
- Company-paid $25,000 life insurance policy.
- Company vehicle provided after completing training.
- Monthly stipend for using a personal smartphone.
- Employee discounts through LifeMart, including savings with home mortgage lenders.
- Paid comprehensive training.
- Ongoing support as technicians advance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
