Starlink Business Operations Manager

SpaceX•Bastrop, TX

2h•Onsite

About The Position

SpaceX is leveraging our experience building rockets and spacecraft to deploy Starlink, the world’s largest satellite constellation and most advanced broadband internet system. We provide reliable and fast internet to millions of users worldwide, including populations with little or no connectivity, rural communities, aircraft, watercraft, and places where existing services are unreliable, too expensive, or disconnected by natural disasters. We design, build, test, and operate all parts of the system, thousands of satellites and consumer antennae that allow users to connect within minutes of unboxing. The Starlink team is seeking out the best-in-class professionals to maximize Starlink’s potential for communities and businesses around the globe. The Starlink Business Operations Manager role sole is to enable human life on Mars and proliferate humanity’s freedom to communicate through profit improvement at SpaceX. The role combines data analytics with broader business planning, decision-making, and strategy, directly supporting SpaceX leadership. Business operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations. Our team is lean and dynamic, supporting several subgroups: Supply chain, engineering, manufacturing, sales, and growth. We encourage scope increase and variation across subgroups for high performers.

Requirements

Bachelor’s degree in engineering, business, or economics
4+ years of experience in engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship

Nice To Haves

4+ years of experience in Excel or programming
Evidence of exceptional ability, especially within an ambiguous environment
Ability to read and interpret income statements, balance sheets, and cash flow statements
Demonstrated success driving tangible impact/influencing within a broader organization
Excellent analytical skills (e.g. Python, SQL, Tableau, Power BI, Power Query, Microsoft Office applications, Excel modeling, or similar data manipulation tools etc.)
Strong written and verbal communication skills, particularly with senior business leaders
Extreme sense of urgency and ownership
Bias toward action and automation
Strong interpersonal skills (examples: leading a student organization or working successfully in teams)
Strong analytical and problem-solving skills with attention to detail
Ability to work cross-functionally with different groups and teams
Ability to work effectively in a dynamic environment with changing needs and requirements
Ability to work independently and in a team, take initiative, and communicate effectively

Responsibilities

Analyze key performance indicators, especially cost per unit, revenue, cost of sales, operating expenses and capital expenditures (includes developing business models and decision-making tools)
Provide strategic insights and conclusions based on this analysis
Guide planning and resource management (e.g., headcount, investment, etc.) for specific verticals within SpaceX, including development of business models
Identify initiatives for improvement of SpaceX’s business outlook, including developing, tracking, and executing business initiatives with SpaceX’s leadership
Work with stakeholders to analyze the impact of proposed business decisions (including actual performance) on SpaceX’s business health
Manage investments/planning for Supply Chain, Sales, Manufacturing, and Engineering (e.g. return on investment analyses for new technology development, resource planning, marketing, etc.)
Track, report, and proactively manage profit improvement (e.g. design proposals, supply chain initiatives, sales and marketing efforts) on existing products
Support product development by establishing cost targets and guiding Supply Chain, Sales, Engineering, Design, and Manufacturing decisions towards attainment of these targets (i.e. cost vs. performance tradeoffs)
Evaluate major CapEx decisions, expansion plans, and business cases on automation, manufacturing scope, insource vs. outsource choices, and location
Lead manufacturing cost and sales revenue improvement for all products, including feedback on estimated manufacturing costs and revenue potential for future programs, identification of focus areas for cost and revenue improvement, and execution of identified initiatives
Drive cost and revenue optimization in product development for existing and future products with a focus on establishment and attainment of cost and revenue targets