Manager, Business Operations

Seattle Children's Hospital • Seattle, WA

1d

About The Position

Develops systems for effective business operations for practice and business operations across assigned area(s). Ensures quality of patient care services and alignment with the hospital goals, vision and philosophy. In partnership with the physician chiefs, Children's Employed Provider (CEP) leadership and Service Line Director, develops and implements strategic initiatives and tactics to further enhance and grow the practice or regional clinic. Ensures patients receive the most effective, efficient, safest and highest value service across the continuum of care. Benchmarks against like programs to ensure effective quality, access to services, and cost management. Identifies and implements means of improving clinic-based financial performance/ revenue cycle including benchmarking, patient access, demand/capacity management, provider productivity, and strategy deployment. Manages assigned staff and partners with staff and operational leaders to maximize performance of assigned area(s). Provides consultation and business expertise to leadership. Responsible to evaluate and manage community, state and regional contracts as applicable. This role also develops and maintains knowledge of critical information that could impact scientific, regulatory, and other practice changes.

Requirements

• Bachelor degree in Business, Healthcare Administration, or job relevant field.
• Minimum two (2) years' experience in healthcare business systems network.
• Project Management: Experience in managing projects from start to finish demonstrates organizational and leadership skills. This could include overseeing a major project at work, leading a volunteer initiative, or organizing events or fundraisers.
• Cross-Functional Collaboration: Demonstrating the ability to collaborate with different teams or departments to achieve common goals showcases strong communication and teamwork skills. This could involve coordinating efforts between departments on a project, leading interdepartmental meetings, or serving on cross-functional teams.

Nice To Haves

• MHA, MBA or equivalent.
• Minimum two (2) years' experience in a management/supervisory role.
• Experience in an academic healthcare setting or related field.
• Experience in a customer service and/or hospitality field.

Benefits

• Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more.
• Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager