Team Lead Starbucks

Northland PropertiesNorth Vancouver, BC
CA$20 - CA$23Onsite

About The Position

The Starbucks Team Lead role is a customer-facing position, focused on serving hot and cold quick-service food and drink items. As a part of the Starbucks team, you will be trained as per Starbucks training guidelines working in both solo and team environments. The Starbucks Team Lead role focuses on maintaining store operations and procedures in compliance with Starbucks Regulations.

Requirements

  • Experience supervising staff in a coffee-related business preferred
  • Excellent customer service skills
  • Starbucks training preferred
  • Knowledge of general health and safety procedures
  • We provide training however we require a willingness to learn
  • High energy and strong work ethic
  • Strong Microsoft Office skills required

Nice To Haves

  • Experience supervising staff in a coffee-related business
  • Starbucks training

Responsibilities

  • Ensuring guests have memorable experience and are enthusiastically satisfied
  • All daily operations of the licensed Starbucks store.
  • Ensuring all cash handling and cash register functions are accurate, including recording and being accountable for outlet funds while running a shift.
  • Ensuring sufficient materials, supplies and merchandise are ordered and stocked, communicating any new product information to employees.
  • Training and coaching new hires and current employees according to corporate standards.
  • Performing and supervising others in cleaning and operations tasks in accordance with the Duty Roster.
  • Assigns work to staff.
  • Maintain labour, food & expense cost control following the outlet budget

Benefits

  • Free Seasonal Access Pass
  • Discounts at the resort’s restaurants, retail, and rental outlets
  • Referral Bonus Program
  • Public Transit subsidies
  • Free or discounted lift tickets at many other resorts (winter/summer)
  • Access to free Employee and Family Assistance Program
  • Excellent training and professional development
  • Northland Properties friends and family discounts program including hotels, restaurants and recreation
  • Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
  • RRSP matching after 6 months of service
  • Free access pass for dependants
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