Starbucks Operations Supervisor I

MSU Internal Job Postings Details•East Lansing, MI

10d•Onsite

About The Position

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As an Operations Supervisor I you will lead with craft and heart to make your coffeehouse a welcoming space for your community. We are looking for a dynamic manager to lead multiple on-campus Starbucks locations within Culinary Services. In this role, you will champion our Residential and Hospitality Services values to deliver an exceptional guest experience. You will be a vital instructor to our student and support team, guiding them through barista certifications and mastering the craft of 100+ beverage and food recipes. From managing vendor relationships and tracking financial data to keeping inventory perfectly stocked, you will ensure our stores run seamlessly while meeting strict health, safety, and brand standards.

Requirements

Knowledge normally acquired from specialized training such as that acquired in one year of college, technical, vocational, trade or business school.
One to three years of related and progressively more responsible or expansive work experience in performing tasks related to the area of employment.
Requires one to three years supervisory experience.
An equivalent combination of education and experience.

Nice To Haves

Experience and education in management
Ability to work in extremely fast paced, highly mobile student guest environment
Previous work in team management setting
Prior experience creating partner and vendor win-win relationships
Experience with point-of sale system, employee scheduling and basic human resources functions
Preferred Starbuck's certification in the area of employment.

Responsibilities

Manage multiple on-campus Starbucks units, ensuring full alignment with university hospitality values and Starbucks brand compliance.
Supervise, support, and schedule student and support staff. Facilitate initial Barista Certifications and lead ongoing brand training.
Forecast operational needs, place retail and food store orders across multiple vendors, and maintain optimal dry and frozen inventory levels.
Enforce health, safety, and sanitation standards across all operations. Oversee maintenance for brand-specific brewing and cafe equipment.
Maintain accurate unit records and prepare periodic or specialized financial reports.
Act as the primary point of contact between guests, vendors, university partners, and campus departments.
Master and coach staff on 100+ food and beverage codes, recipes, and crafting techniques.