Starbucks Manager-Bowie

Albertsons • Bowie, MD

14d • Onsite

About The Position

Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving. As a primary contact for Safeway customers, the Starbucks Department Manager provides friendly, courteous, and helpful service. The Starbucks Department Manager is held accountable for the department's results in providing superior service, increasing sales, improving gain, and containing costs. Follows division guidelines for the implementation of the merchandising program. Changes signs and prices as directed by merchandising. Responsible for maintaining appropriate stock and inventory. Writes order in the order guidebook and enters into computer. Checks order for completeness upon arrival. Trains, supervises, schedules, and assigns duties to barista clerks. Brews coffee and tea, using coffee urns, drip or vacuum coffee makers, teapots, drink mixers, and other kitchen equipment. Performs various duties to assist in filling customers' orders. Cleans and polishes utensils and equipment used in beverage preparation. Serves coffee. Operates cash register to accept payment and make change.

Requirements

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to understand and follow directions.

Nice To Haves

• Prior management experience.
• Available for opening as well as closing shifts

Responsibilities

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Speak with customers to resolve problems with sales, dissatisfaction of service, or other problems related to the operation of the department.
• Train, schedule, and supervise barista workers to ensure optimum staffing patterns for the department.
• Provide financial reporting to Store Manager and Field Supervisor.
• Ensure product quality.
• Change signs and prices as directed by merchandising.
• Write orders in the order guidebook and enter into the computer.
• Check order for completeness upon arrival.
• Brew coffee, tea and chocolate.
• Operate electronic cash register to total customers' final bill.
• Receive payment for customer purchase and count back correct change.
• Maintain cleanliness of coffee service area of the store.
• Sets up and maintains displays in coffee area.
• Replace stock in preparation area from supply area.
• Other duties as assigned.

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay).
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed