Starbucks Barista

K-VA-T Food Stores•Ooltewah, TN

18d•Onsite

About The Position

Create the Starbucks experience for Food City shoppers by providing prompt service, quality beverages and products, and maintaining a clean and comfortable environment. The role supports Food City’s mission to “Run the Best Store in Town!” and Starbucks’ culture, values, and mission through courteous customer service, consistent product quality, and safe work practices. Baristas take and complete customer orders, prepare Starbucks beverages and food products according to recipe and presentation standards, and help customers by sharing product information and using suggestive selling techniques. The position also involves operating a POS register, stocking and rotating products, maintaining a clean and comfortable environment, following food-safety procedures, and attending on-site work during scheduled shifts. Food City describes itself as a privately held, family-owned company that encourages associates to participate in local civic organizations. It offers flexible schedules and an employee stock ownership plan.

Requirements

Must be 16 years of age or older.
High school diploma or equivalent.
Ability to understand and follow verbal and/or written instructions.
Ability to perform routine and repetitive tasks.
Ability to maintain daily contact and interaction with individuals at various levels.
Ability to attend on-site work during scheduled shifts and adhere to company time and attendance policies.
Learn to mix a wide variety of coffee and tea products and learn the ingredients used in various products.
Work with Starbucks ingredients, including coffees, teas, spices, nuts, flavorings, sauces, and oils.

Nice To Haves

Food service or coffee experience is a plus, but not required.

Responsibilities

Provide efficient and courteous customer service in support of the company mission.
Take customer orders and ensure orders are completed promptly and to customer satisfaction.
Prepare, bag, pour, and stock Starbucks products, rotating items to maintain quality and safety.
Maintain a positive and friendly attitude toward customers and fellow associates.
Engage with customers, provide product information, use suggestive selling techniques, and offer product samples.
Process cash-register transactions using a POS system.
Consistently provide quality beverages, whole-bean coffee, and food products by following recipe and presentation standards.
Promote Food City and Starbucks culture, values, and missions with integrity, honesty, and knowledge.
Operate tools and equipment while following routine and safety procedures.
Follow the company food-safety program and food-handling procedures.
Attend on-site work during scheduled shifts and adhere to company time and attendance policies.