304 Starbucks Assistant Manager

Ingles Markets, Inc.•Knoxville, TN

1d•Onsite

About The Position

The Starbucks Assistant Manager supports the Starbucks Manager in overseeing daily kiosk operations. Key responsibilities include delivering excellent customer service, training staff to meet Starbucks and Ingles standards, driving sales, managing schedules, placing orders, tracking inventory, and ensuring cleanliness and compliance.

Requirements

Exceptional customer service skills.
Ability to obtain Barista and AST Certifications.
Must be flexible and able to adapt to changing needs especially during times of high volume and/or stress.
Must be able to read and do simple math problems.
Wants to be part of a team in a fast-paced environment
18 years of age or older

Responsibilities

Deliver exceptional customer service by greeting customers promptly, answering questions, and ensuring satisfaction with purchases.
Train and coach baristas to meet Starbucks and Ingles standards, including perfect beverage preparation and compliance with guidelines.
Assist with scheduling, delegating tasks, and supporting daily kiosk operations.
Manage inventory and ordering for Starbucks supplies, merchandise, and pastries; maintain organized stock areas and accurate records.
Prepare weekly bills and monitor inventory controls to reduce waste and spoilage.
Implement new Starbucks promotions and procedures; ensure kiosk readiness and staff training.
Respond to voicemails and handle communications in the Starbucks Manager’s absence.
Operate cash register and answer phones in compliance with Ingles policies.
Maintain a clean, safe environment by monitoring for hazards and adhering to health and safety regulations.
Support company policies, store rules, and perform additional duties as assigned.