Standardized Patient Program Coordinator

Baylor Scott & White Health•Temple, TX

1d•Hybrid

About The Position

The Standardized Patient Coordinator supports the department by working with stakeholders across the organization. This role provides administrative and clerical support, including coordinating logistics for meetings and events, entering and analyzing data, performing word processing, spreadsheet management, and developing presentations. The coordinator will also assist with program-specific needs and execute strategies to address current and anticipated program issues in conjunction with program and department leads.

Requirements

MS Office Suite Proficient experience in Word, Excel, PowerPoint, Visio, SharePoint and Outlook.
Excellent verbal and written communication skills.
Bachelor's or 4 years of work experience above the minimum qualification
Less than 1 Year of Experience

Nice To Haves

Corporate healthcare organization experience preferred.
Demonstrated strengths working in a dynamic, ambiguous, and ever-changing work environment.
Preferred working knowledge of Service Now, Agile Methodology, Visualization Tools (e.g., Power BI).

Responsibilities

Delivers virtual and/or on-site administrative support and customer service in a team-based environment, adapting methods and behaviors to effectively engage and accommodate stakeholder styles and preferences.
Helps advance, implement, and achieve department objectives and desired outcomes, providing tactical and logistical project and operations support.
Responsible for the administrative operations of the team including communications, and administrative management of team sites.
Coordinates and provides administrative support for meeting logistics including creating, updating, and rescheduling meeting invitations, capturing meeting notes, and disseminating information across the team and wider organization.
Responsible and accountable for managing work and projects, demonstrating management abilities to maintain momentum to move work forward.
Oversees the intake process of Standardized Patient requests including scheduling, event details, and collaboration with additional stakeholders.
Acts as the liaison between Temple College, BSWH, and additional stakeholders to support programs.
Support student orientation events to include set up of computers, troubleshooting technical challenges, and ensuring a safe and appropriate testing environment.
Communicates effectively with team members and key partners, addressing questions or issues promptly and professionally.
Monitors and responds to incoming requests on behalf of the department, including triage of incidents/requests, directing items to other teams, initiating work on projects, and adjusting meetings and schedules.
Manage and support marketing efforts for Standardized Patient (SP) interest.
Support budgetary planning, financial tracking, and purchasing needs for the team and key events.