Standardized Patient Educator - Immersive Learning Center - Operations

Washington University in St. Louis•St. Louis, MO

3d•Onsite

About The Position

Instructs and educates Standardized Patients (SPs) to accurately portray patients, assess medical campus trainees during standardized patient encounters, and provide constructive feedback. Manages all logistics for SP education, training, and quality assurance. Collaborates with course directors to improve and expand existing SP encounters for on-campus and off-site locations, including training, session management, materials, case design, and assessment tools. Assists the SP Program Manager and Director of the Immersive Learning Centers (DILC) in program development and expansion.

Requirements

Bachelor’s degree in Education, Communication, Film/Theater, or similar field.
Direct responsibility for training others in a professional environment.
Must be able to understand and learn software packages as required.
Must be willing to work flexible and/or evening hours.
Ability to bring out realistic performances.
Ability to deal with sensitive information in a confidential manner.
Deadline Management
Detail-Oriented
Interpersonal Communication
Microsoft Excel
Microsoft Outlook
Microsoft Word
Multitasking
Organizational Savvy

Nice To Haves

Education or equivalent combination of education and experience in a medical academic environment.
Teaching (2 Years)
Computer Literacy
Confidentiality
Learning New Technologies
Oral Communications
Written Communication

Responsibilities

Education and instruction of SPs for the School of Medicine and other stakeholders.
Orientation of new SPs and educational activities for all SPs, including teaching accurate case portrayal and effective feedback delivery.
Assessing SPs for accurate case portrayals, learner skill assessment, and constructive feedback by observing sessions live and recorded.
Ensuring SP remediation or re-training as needed for standardization.
Collaborating with faculty to develop, design, and implement training sessions tailored to specific curricular goals.
Maintaining a database of all SPs, including trainings, monitoring, feedback, and evaluations.
Assisting the SP Program Manager in developing a feedback/evaluation program for each SP.
Coordinating SP selection, including interviewing, hiring, training, and identifying staffing requirements.
Providing feedback on SP performances, including communication assessments and feedback-giving skills.
Developing and assisting with gynecologic and urologic teaching associates' performances by creating educational materials and providing performance feedback.
Assisting with running SP events, including managing technical aspects like audiovisual media software, troubleshooting computers and cameras, ensuring materials and equipment are in exam rooms, completing technical/AV mock runs, operating exam system software, adjusting cameras, timing exams, and making announcements.
Performing other duties as assigned.

Benefits

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance
Free Metro transit U-Pass for eligible employees
Defined contribution (403(b)) Retirement Savings Plan with university contributions starting at 7%
Wellness challenges
Annual health screenings
Mental health resources
Mindfulness programs and courses
Employee assistance program (EAP)
Financial resources
Access to dietitians
4 weeks of caregiver leave to bond with a new child
Family care resources for childcare needs
Adult care resources
Tuition coverage for employee and family (up to 100% at WashU and 40% elsewhere after seven years)