Stand Lead, Delta Center

Mozz Sourdough Pizza•Salt Lake City, UT

4d•Onsite

About The Position

The Stand Lead will oversee and manage the daily operations of the restaurant. This role involves managing staff, ensuring customer satisfaction, overseeing food preparation and service, and handling administrative duties. The Stand Lead is expected to foster a positive work environment and represent the company positively in the community.

Requirements

Strong supervisory and leadership skills, including the ability to develop and motivate a team of up to 20 employees.
Excellent interpersonal and communicative skills with a focus on customer service; cooperates and works effectively with all co-workers.
Excellent time management skills with the ability to work effectively in a high-stress environment.
Excellent organizational skills and attention to detail; plans and completes job duties with minimal supervisory direction using appropriate judgment.
Familiarity with food handling, safety, and other restaurant guidelines.
Proficient with Google Workspace or related software.
Strong reading and writing skills; ability to follow written and oral instructions and procedures.
Manual dexterity; auditory and visual skills.
High school diploma or equivalent required.
Previous restaurant experience required.
Successful completion of corporate training program required.

Nice To Haves

Management experience preferred.

Responsibilities

Coordinates training activities for new hires and restaurant staff.
Organizes and oversees staff schedules.
Maintains accurate and thorough personnel records and documentation.
Conducts performance evaluations.
Handles discipline and termination of employees.
Oversees food preparation and service, ensuring all food meets company standards.
Ensures customer satisfaction with all aspects of the restaurant and dining experience.
Handles customer complaints, resolving issues in a diplomatic and courteous manner.
Ensures compliance with alcoholic beverage regulations.
Estimates food and beverage costs.
Monitors stock levels and manages inventory, purchasing food and supplies as needed.
Completes all financial and payroll-related administrative duties accurately and on time.
Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.
Monitors sales and labor records, managing performance in accordance with company policy.
Reviews operational reports and analyses from the Regional Manager, executes appropriate recommendations, and prepares and submits operations reports.
Fosters a positive work environment by leading by example to maintain a supportive and productive team culture.
Attends scheduled weekly meetings with shift leads and other department leaders and the Store Leader.
Participates in local events or promotional opportunities to represent MOZZ positively in the community.
Maintains flexible availability across any day of the week to fit business needs.
Performs other duties as assigned.