Staffing/Ward Clerk

Kindera Living•Toronto, ON

About The Position

Join us in our journey of kindness – our Kind era – where compassion is our language, and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our care. The Staffing/Ward Clerk reports to the Director of Care and is expected to assist with all the day-to-day facility wide and nursing administrative functions as directed by the Director of Care.

Requirements

High School graduate or G.E.D. with courses in typing and mathematics.
Working knowledge and high comfort level to use computer hardware and software programs.
Expedient data entry skills.
Ability to work in a fast-paced environment with changing priorities, have exceptional time management skills and to perform well under pressure with tight deadlines.
Sense of responsibility, integrity, and confidentiality.
On the job training in business office procedures in this facility.
Must be well groomed, patient, courteous, tactful, and pleasant.
Ability to be non-judgemental towards others
Ability to have meaningful engagements with others
Must have the ability to cooperate with other personnel.
Must be level headed and calm in emergencies.
Must have a clear vulnerable sector screen, no older than 6 months, TB test results less than 6 months old, must be able to provide three supervisory reference

Nice To Haves

Nursing background is an asset.
Second language is an asset.

Responsibilities

Assists in the production and distribution of nursing department communications under the direction of the Director of Care.
Responsible for word processing of all correspondence for the Nursing Department and Executive Director.
Updates policy and procedures manuals.
Organizes the years of service, educational achievement, and excellent attendance awards with the Staff Development Coordinator.
Maintains open communication at all levels.
Assists with the completion of the annual budget for the nursing department
Assists with the completion of variance reporting for staffing hours with Director of Care
Orders equipment/supplies/stationary for the nursing department and administration.
Ensures appropriate staffing patterns, effective utilization of team members and materials management.
Follows Absenteeism control programs and maintain attendance/absenteeism reports and communicate any recurrent absenteeism to the Director of Care
Responsible for recording and tracking agency utilization and billing.
Effectively maintains care records that emphasize and can be measured as delivering on a daily basis a person-centered approach.
Demonstrates good knowledge of Collective Agreement, Employment Standards Act, Labour Relations Act, and Occupational Health & Safety Act.
Manages all vacant schedules due to employee absences such as LOAs, vacation requests, sick calls, and administrative leaves.
Actively assigns employees work schedules and maintains staffing schedules for the nursing department using the Scheduling System.
Uses staff schedule care system and ensures team member coverage for any unfilled shifts by reaching out to Home's employees first according to collective agreement then staffing agencies as directed/needed.
Completes and maintains scheduling and payroll for all nursing personnel.
Books agency personnel as directed.
Provides leadership and supervision to reception employees if applicable.
Sets the vision, goals and objectives for the department in collaboration with the team members and in line with the overall Home's vision and strategic directions
Motivates team members and establishes incentive programs that recognize excellent performance.
Submits documentation and reports to the Executive Director and/or Director of Care as requested.
Participates in facility-wide quality improvement activities.
Maintains records management
Any and all other tasks as assigned