Staffing-Timekeeping Specialist

St. Joseph Hospital & Medical Center • Phoenix, AZ

2d • $22 - $31 • Remote

About The Position

As our Staffing Timekeeping Specialist, you will be responsible for ensuring accurate and efficient timekeeping processes, helping to ensure that units are appropriately staffed to deliver excellent patient care. In collaboration with local leaders, you will also share accountability for overseeing, coordinating, and managing the comprehensive scheduling and real-time staffing of all clinical areas during designated shifts. Every day, your work will revolve around maintaining constant awareness of changing conditions that can impact staffing needs for our clinical areas. You'll expertly navigate these challenges, ensuring units are appropriately staffed according to established nurse-to-patient ratios and skillfully matching employee competencies to specific assignments. To be successful in this fast-paced role, you must manage multiple interactions simultaneously, respond quickly to shifting staffing priorities, and maintain significant accuracy in all scheduling and reconciliation tasks.

Requirements

• Bachelors degree or Five (5+) years of experience
• Strong time management skills with the ability to complete time sensitives tasks
• Proficient phone navigation skills, communication skills, and ability to multitask.
• Strong interpersonal communication and professional conduct with internal and external customers.
• Ability to provide positive customer service and effective verbal/written communication and active listening skills.
• Ability to solve practical problems and deal with a variety of concrete variables.
• Ability to learn and utilize new technology.

Responsibilities

• Develops and maintains 24-hour daily and master staffing plan, producing timely shift-specific schedules to sustain optimum and cost-effective staffing levels for nursing-related jobs based on established guidelines for the appropriate mix/number of staff for a specific work unit.
• Receives/gathers staffing data, on an ongoing basis, from work units (e.g. House Supervisor, Charge RN) to forecast/validate staffing needs.
• Adjusts staff coverage, following established procedures or union contract provisions, in response to changes in patient census, patient acuity and/or over-staffing of work unit; maintains awareness of admissions, patient status upgrades/downgrades and changes in bed count needs/availability to identify impact on staffing needs and current schedule.
• Receives notification from employees who are looking for additional shifts or who are not able to report to work for assigned schedules (e.g. sick, FMLA, etc.)
• Keeps unit managers and leadership up-to-date on progress made towards meeting planned and unanticipated staffing requirements; ensures leadership receives timely notification of issues so that appropriate action can be taken. Updated information can be obtained in a variety of ways, including phone communication, e-mail, web-based applications, and reports.
• Validates and maintains documentation on staff and temporary staff in appropriate IT systems. Maintains employee database in automated staffing system, entering and updating information in a timely manner.
• Keeps Agency/Traveler files up to date; enters/maintains data (e.g. assignment & hours worked, etc.) on temporary staff in automated staffing system. Verifies Agency use to validate that charges are accurate. Utilizes the accounts payable system to accurately code traveler invoices and validates billed hours do match the invoice.
• Performs timekeeping duties to include editing and auditing functions utilizing the electronic scheduling/timekeeping system as needed. Accurately enters data into the electronic timekeeping/scheduling software including accurate entry of employee time into the timekeeping system to include special pay programs.
• Acts as a subject matter expert on the timekeeping/scheduling software utilization

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level