Sr Staffing Support Specialist (Req 1285)

ePlus Technology, inc.•Remote - New York, NY

13d•$65,000 - $80,000•Hybrid

About The Position

The Senior Staffing Support Specialist will manage customer fulfillment opportunities and partner closely with the Staffing sales BDE team to drive and promote staffing services for the Strategic Staffing group. This role is responsible for supporting the full staffing lifecycle, maintaining strong customer and candidate relationships, and ensuring operational excellence throughout the hiring and placement process.

Requirements

High school diploma required
3–5+ years of staffing support, recruiting coordination, or staffing operations experience
Strong understanding of staffing services and recruiting processes
Excellent customer service, communication, and relationship management skills
Strong multitasking and organizational abilities
Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook
Ability to collaborate effectively with management, sales teams, and colleagues
Ability to work in a fast-paced environment while meeting critical deadlines
Strong customer-facing and interpersonal skills
Ability to work under pressure while maintaining attention to detail and professionalism
General business acumen and problem-solving abilities

Nice To Haves

Bachelor’s degree preferred
Experience working with Applicant Tracking Systems (ATS) and candidate databases preferred (Job Diva is our ATS)
Experience supporting staffing sales and customer fulfillment processes
Strong follow-up and communication skills with both clients and candidates
Ability to manage multiple priorities and staffing engagements simultaneously
Detail-oriented with strong process discipline and accuracy

Responsibilities

Coordinate the full staffing cycle from opportunity intake through engagement to the invoicing team
Ensure all corporate policies, compliance requirements, and placement documentation are completed accurately and timely
Partner with sales teams and staffing partners nationwide to qualify, support, and fulfill staffing opportunities
Communicate directly with customers to help support understanding job requirements, coordinate interviews, and manage expectations
Conduct candidate pre-screening and technical qualification assessments with ePlus engineering staff
Maintain ongoing relationships with placed consultants to monitor engagement status and support successful assignments
Build and strengthen customer relationships to help identify and support new business opportunities with your Staffing BDE
Participate in customer meetings and sales team meetings to promote and expand staffing services when needed
Maintain and update candidate records within the Applicant Tracking System (ATS)
Support reporting, tracking, and additional administrative responsibilities as assigned