Staffing & Scheduling Coordinator

North Hill•Needham, MA

8d•Onsite

About The Position

For over 40 years, North Hill, a not-for-profit senior living community located in Needham, Massachusetts, has provided vibrant living opportunities to people 65+ by offering a host of hospitality, wellness and health care services. The Staffing and Scheduling Coordinator is responsible for coordinating and maintaining the scheduling for Pines Edge and Vista Terrace. The Staffing and Scheduling Coordinator is responsible for optimizing staffing levels to meet the needs of both facilities. This role is essential in ensuring smooth operations and efficient utilization of resources, ultimately contributing to a positive work environment and high-quality care for our Residents.

Requirements

Ability to maintain confidentiality and strong customer support and communication skills
Ability to work independently with limited supervision
Must possess the ability to deal tactfully with Team Members, Residents, family members, visitors, and the general public
Work professionally with people from a wide variety of cultural and socio-economic backgrounds
Complies with protection of health information (HIPAA) safeguards
When working in Resident areas, must be able to communicate effectively in English
Attends and participates in in-service educational classes, memory care training, Healthcare Academy and staff meetings as directed
High School Diploma or equivalent
Knowledge about basic medical terminology
Prior staffing and scheduling experience is preferred
Proficient with computer software programs
Satisfactory completion of a background investigation is required for this position.

Responsibilities

Processes weekly payroll verifying and correlating the weekly schedule with the payroll control software to ensure accuracy
Creates and maintains staff schedules to facility needs
Schedules for sick leave, vacation, leave of absences and tracks accordingly
Maintains staff statistics, call-ins, and retention report.
Notifies the Director of Nursing for attendance, overtime, tardiness and punch variance
Maintains call–in and retention report
Schedules and facilitates Team Members to attend North Hill educational programs and meetings
Assists in maintaining license compliance
Enters scheduling data and creates schedules using scheduling software
Contacts staff regarding day-to-day changes
Enters staff information into database
Provides position control with monitoring hours worked in comparison to payroll default hours, submitting requisitions to Human Resources for default hour changes and staffing replacements
Monitors compliance of per diem and float agreement requirements
Takes initiative to enhance the Resident’s experience at all opportunities
Responds to Resident requests for support and uses communication systems appropriately
Participate and support household routines as needed
Recognizes and reports all allegations of Resident abuse, neglect, exploitation, social media exposure, and/or misappropriation of Resident property immediately
Meets department uniform, appearance, and grooming requirements
Complies with all OSHA safety regulations, local applicable laws regarding health, safety, or environment