Staffing Market Manager

Employbridge•Austin, TX

2d•Onsite

About The Position

We are seeking an energetic Market Leader to lead and grow Austin, TX. This role is responsible for three key focus areas: growing and maintaining customers, managing the financial and operational aspects of the business, and team development.

Requirements

Minimum of 4 years of relevant experience with strong emphasis on management and operations
Experience with recruitment, customer service, and leading teams
Comfort with using operational software, Microsoft Office products, and basic data management tools for analysis
Ability to work in a fast paced environment and manage change
Effective at motivating team members to achieve performance targets
Ability to communicate professionally and effectively across all platforms
Desire to lead and make solid business decisions
Provide results-oriented solutions for branch needs

Nice To Haves

Staffing experience is strongly preferred
Bilingual in English/Spanish Language is a huge plus, but not required

Responsibilities

Branch operations, management, and working closely with sales representative
Designs and deploys resources to drive performance and service to all customers within the market
Develops deep knowledge of your assigned geographic markets and becomes the go-to source for all information relating to local trends and market dynamics for internal and external partners
Communicates and coordinates the various aspects of branch operations required to ensure compliance (Worker’s Compensation, Unemployment, Human Resources, Legal, etc.)
Owns the financial management of branch operations (budgeting, forecasting, monthly P&L review, credit, and collections, etc.)
Promotes brand awareness by creating and maintaining community relationships and involvement
Develops and implements an effective recruiting plan to ensure the availability of associates to meet current and anticipated hiring needs
Analyzes and uses operational information and data to generate positive actions and results to drive improvement plans related to order fulfillment, recruiting, safety, and associate and client retention
Ensures client satisfaction by monitoring current activity, adjusting plans or services as needed, making regular in-person visits to ensure satisfaction and identify additional client needs, while seeking opportunities to grow the business
Leads resolution of difficult/escalated issues through effective negotiation tactics
Hiring, training, coaching and team development
Assigns goals and drives accountability to develop a fully operational and qualified team
Promotes colleague retention and growth