Staffing Manager

Elara Caring•Mount Vernon, TX

13d•Remote

About The Position

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Staffing Manager, Personal Care Services. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer in delivering unparalleled care, we need a Staffing Manager with commitment and compassion. If so, apply today!

Requirements

Bachelor’s degree preferred OR one of the following in lieu of a degree: Associate degree, 60+ completed college credit hours, Equivalent experience in home care or healthcare operations
3–5 years of supervisory experience in a healthcare environment
Experience supporting the elderly or disabled (professional or personal)
Strong leadership and team management abilities
Excellent communication, organization, and multitasking skills
Proficiency in scheduling software, EMR platforms, and general computer applications
Knowledge of state regulations and compliance standards
Ability to resolve problems quickly and professionally

Nice To Haves

Bilingual fluency (Spanish, Mandarin/Cantonese, Russian, Portuguese) a plus
Familiarity with home care and Medicaid policies preferred

Responsibilities

Oversee timely scheduling, completion, and documentation of client visits in accordance with regulatory and company standards
Manage caregiver placements, long-term case assignments, start-of-care visits, and fill-in dispatch support
Lead, coach, and develop staffing supervisors, coordinators, and special care aides
Ensure accurate client schedules, authorization alignment, and same-day vacant shift coverage
Create staffing and dispatch plans to reduce gaps and improve staffing reliability
Prepare for and support state surveys, onsite monitoring, and contract audits
Implement operational best practices that enhance communication, efficiency, and client outcomes
Monitor and improve key performance indicators, including speed to fill, scheduling accuracy, NPS, and compliance measures
Support care teams with service plan adherence and quality initiatives
Collaborate with case managers, clients, caregivers, and internal departments
Represent Elara Caring professionally in the community, upholding mission and service values
Maintain confidentiality and compliance with HIPAA and regulatory standards