Staffing Manager

The Wilkinson Firm•Atlanta, GA
•Onsite

About The Position

The Staffing Manager is responsible for filling the calendar by turning client orders into confirmed crews. This includes ensuring the right people are scheduled in the correct numbers, assigning an Event Lead, sending confirmations, and proactively covering no-shows. The role also involves managing the top of the funnel by screening applicants, running orientations, and maintaining a sufficient pool of candidates. The Atlanta market is the company's headquarters, aiming to fill 500 W-2 hospitality jobs across four counties, and the Staffing Manager is crucial to converting these jobs into shifts.

Requirements

  • 2 or more years in staffing, hospitality scheduling, or high-volume recruiting coordination.
  • Comfort with an ATS and scheduling tools.
  • Strong phone presence.
  • Reliable transportation.
  • Ability to work some evenings and weekends when events run.

Responsibilities

  • Build and confirm crews for every event.
  • Publish schedules 30 days in advance.
  • Manage fill rate and show rate for the market, including a standby plan for large functions.
  • Screen Manatal applicants daily.
  • Conduct phone screens.
  • Schedule orientation for new hires.
  • Ensure new hires are shift-ready within a week.
  • Manage onboarding paperwork completion and compliance (I-9, E-Verify, certifications) in partnership with HR.
  • Monitor bench health, including active staff, those who are drifting, and those ready for Captain School.

Benefits

  • $45,000 to $58,000 base plus fill-rate bonus
  • W-2 employment
  • Paid biweekly
  • Path to Event Operations Manager or market leadership
  • Captain School and leadership development programs
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