Staffing Coordinator

CVCH•Wenatchee, WA

6d•Hybrid

About The Position

The Staffing Coordinator's primary job function is to create, apply, open, and manage provider and support staff scheduling templates for assigned departments. They manage appointment changes that are needed during a scheduling cycle and audit for accuracy all systems and templates of record. They serve as a subject matter expert in Athena templates and scheduling. They must have timely and effective communication of schedule changes.

Requirements

Associates degree required but may substitute experience for education.
One-year experience working with health care scheduling with strong communication and computer program experience preferred.
Experience with reporting data preferred.
English required.
Knowledge of computer applications and equipment related to work.
Must have intermediate computer and keyboarding skills and have the ability to enter data within company’s computer system to include strong knowledge in MS Word/Excel; must demonstrate manual dexterity.
Exhibit strong customer service skills, strong process improvement background.
Strong interpersonal and communication skills and the ability to work effectively with other staff and management.
Demonstrated skill in developing and maintaining productive work teams.
Ability to demonstrate personal integrity in all interactions.
Ability to make decisions in line with state and federal regulations; ability to read, comprehend, and analyze documents, regulations, and policies; ability to prepare and submit complete and succinct documents necessary to the job.
Ability to assess and evaluate, have strong attention to detail.
Knowledge of auditing and compliance procedures, quality assurance and improvement practices, understanding of the elements of sponsored clinical protocols including consent forms, and reporting requirements.
Problem solving and analytical skills are required with a heavy emphasis on detailed analysis of information to support actions.
Ability to read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; see, recognize, receive, and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone.

Nice To Haves

Telecommuting after proven proficiency.

Responsibilities

Collaborate with the Clinic Administrators and the Associate Medical Directors to design, manage, and evaluate the academic program in accordance with CVCH’s mission and accreditation requirements.
Create and maintain schedules for Providers and support staff using approved leave requests and established guidelines.
Manage requests for non-clinic provider time, adjusting the schedules accordingly. (i.e. meetings, coaching, training)
Edit/maintain payroll schedule for assigned support staff.
Update all sources of truth & athena with daily changes.
Develop annual holiday rotation for provider coverage.
Provide provider and support teams with timely and effective communication of schedule changes.
Provide payroll staff with a provider attendance report every two weeks.
Pay attention to detail to assure accuracy and completeness of work, conducting self-audits.
Post monthly on-call schedule for hospital coverage and update as needed. Also, enter this directly into ROTA for our contracted triage resource Access Nurse.
Continually monitor the shared Outlook inbox for all requested updates.
Performs other duties and tasks as assigned by supervisor.
Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job.
Follows all safety policies and general housekeeping practices. Ensures the area and its equipment and supplies are neat, clean, safe, and utilized appropriately at all times, and participates in emergency drills.
Demonstrates sound work ethics, flexible, and shows dedication to the position and the community.
Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co- workers.
Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others.
Employees are expected to embrace, support, and promote the core values of respect, integrity, trust, compassion, and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others.
Conforms to CVCH policies and Joint Commission and HIPAA regulations.