About The Position

The staffing coordinator is responsible for coordinating staffing/scheduling needs for all in patient care units and allocating available staffing resources to meet short term staffing needs. This is done in collaboration with the nursing manager (or designee) to ensure appropriate levels of staffing.

Requirements

  • High School Diploma or GED
  • 2-3 years of experience in medical setting or customer service field preferred.
  • Knowledge of discharge planning and home health care preferred.
  • Strong customer satisfaction skills.
  • Ability to effectively communicate with the health care team.
  • Effective written and verbal communication skills required for establishing and maintaining relationships.
  • Ability to interpret medical data as documented.
  • Strong organizational skills to manage multiple, complex activities with tight deadlines, establish priorities and manage time effectively.
  • Effective conflict resolution and negotiation skills.
  • Knowledge and training in multiple computer systems required to perform position responsibilities (i.e. LastWord, ECIN, Microsoft Office, etc.).
  • Maintains excellent customer service attitude.

Responsibilities

  • Oversee and maintain the electronic scheduling system, ensuring it accurately represents shift staffing.
  • Delegate tasks related to shift coverage, including float pool assignments and agency placements following contractual agreements.
  • Ensure timely reporting of staffing changes, overtime, and cancellations.
  • Communicate and coordinate staffing updates relating to same-day absences, such as entering pay codes in the electronic schedule/payroll system.
  • Serve as the key point of contact for unit staffing needs, ensuring alignment with department goals.
  • Communicate with charge nurses to validate staffing schedules.
  • Analyze census and collaborate with nursing leadership to ascertain acuity data to determine additional staffing needs and recommend actions.
  • Records all same-day absences timely and reports changes to appropriate nursing leaders.
  • Maintains accurate log of patients requiring patient monitors
  • Provide guidance and direction to staff on scheduling matters, fostering teamwork and accountability.
  • Maintain a high level of communication with leadership teams and staff to promote a collaborative work environment.
  • Strategically assign float, overtime, and agency staff in an equitable manner, while adhering to contract guidelines.
  • Allocate patient monitors to meet the specific needs of each unit and strategically deploy resources to address shortages when patient monitor coverage is insufficient.
  • Work closely with nursing supervisors to balance staffing needs across units.
  • Lead the process of staff cancellation as necessary, ensuring timely notifications.
  • Responsible for evaluating reported staffing gaps, determining if the gaps require coverage, and identifying appropriate resources to fill those needs
  • Conduct efforts to identify gaps and promptly address coverage needs.
  • Other Duties as Assigned
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