Staffing Coordinator - Healthcare - CNA/HHA Preferred

Elite Care Management, Inc.Merrillville, IN
Onsite

About The Position

Elite Care Management, a rapidly growing home health care agency, is seeking a reliable and detail-oriented Staffing Coordinator to support our private duty and home care Indiana office. This role is a vital connection between our patients, their families, caregivers, and internal teams, ensuring smooth scheduling, strong communication, and exceptional service.

Requirements

  • CNA/HHA preferred
  • Outstanding customer service and communication skills
  • Excellent phone etiquette
  • Strong ability to multitask and stay organized
  • Independent problem-solving skills
  • Proficient in MS Word, Excel, and Outlook

Nice To Haves

  • Staffing/Scheduling experience
  • CNA/HHA certification
  • Healthcare experience

Responsibilities

  • Manage daily scheduling for private duty and home care patients
  • Respond to staffing needs, schedule changes, and new patient requests
  • Communicate professionally with patients, families, caregivers, and referral sources
  • Assist with on-call staffing needs as required
  • Maintain accurate documentation and update records as needed
  • Collaborate with HR and Clinical Managers regarding staffing performance or concerns
  • Adapt quickly to changing priorities in a fast-paced environment

Benefits

  • 401(k)
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Paid training
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