Staffing Branch Manager

Ascend Staffing•Davenport, IA

4d•Onsite

About The Position

Ascend Staffing is a leading staffing agency specializing in providing comprehensive workforce solutions to a wide range of industries. We pride ourselves on connecting businesses with qualified candidates, fostering professional relationships, and ensuring successful placements. As the Branch Manager of our staffing agency, you will be responsible for overseeing the day-to-day operations of the branch and ensuring the delivery of exceptional staffing services to our clients. You will lead a team of recruiters and support staff, manage client relationships, and contribute to the strategic development and expansion of our agency in the West Valley area.

Requirements

1+ year(s) of management experience
Strong knowledge of retail and/or wholesale principles, methods, practices, and techniques
Experienced with Microsoft Office applications, especially Microsoft Excel
Strong problem-identification and objection-resolution skills
Experience in leading a small team is a must
Exceptional verbal/written communication, listening, and presentation skills
Experience with customer relationship management (CRM) software

Nice To Haves

Being bilingual (English and Spanish) is preferred for this role

Responsibilities

Oversee and assist with the day-to-day operations of our branch office, including recruitment, placement of temporary employees, on-call rotations, and accurate record keeping.
Manage other branch employees; ensure that goals, operating procedures, and performance metrics are met.
Create Branch Financial reports
Assure delivery of superior customer service to all clients
Meet Sales goals and drive markets and revenue growth
Oversee relationships with clients; communicate frequently and hold quarterly business reviews to discuss how Ascend Staffing is meeting their needs.
Facilitate a smooth transition for new clients from the sales representative to the branch