Staffing Assistant

American Addiction Centers•Charlotte, NC

3d•$22 - $33•Onsite

About The Position

The Staffing Assistant role is responsible for coordinating staffing for all units based on projected needs identified by department leadership. This position services various departments, verifies staffing needs, arranges appropriate coverage through available resources, and reports the status of staffing events to leadership. The role also involves maintaining accurate records of staffing allocations for communication, data collection, and billing purposes. Additionally, the Staffing Assistant may maintain agency personnel records, verify billing from staffing agencies, and perform data entry for accounting cost management reports. Processing scheduling data, completing payroll-related records, and maintaining accurate records of schedules, time cards, attendance, and competencies are key functions. The position handles various scheduling situations, ensuring even staff rotation and placement to meet FTE status during low census. Reception duties, including answering and directing calls, taking messages, and greeting individuals, are also part of the role. The Staffing Assistant will maintain and update department files, binders, and logs, and gather, compile, analyze, and summarize department data for reports and meetings. Monitoring and troubleshooting minor issues with department office equipment are also expected.

Requirements

High School Graduate.
Typically requires 1 year of experience in a clerical role that includes experiences in health care and scheduling.
Good interpersonal and communication (oral and written) skills.
Ability to work well within a team.
Intermediate computer skills using Microsoft office products, electronic mail / scheduling systems.
Ability to exercise independent judgment and demonstrate excellent problem-solving skills.
Demonstrated accurate data entry skills.
Ability to work under pressure in a fast paced environment.

Responsibilities

Coordinates staffing for all units based on projected needs as identified by department leadership.
Verifies staffing needs, arranges appropriate coverage through available resources and reports status of staffing events to leadership.
Maintains accurate records of staffing allocations for purposes of communication, data collection and billing of services.
May maintain agency personnel records including: hours worked, licenses, orientation, evaluations, etc.
May verify billing from staffing agencies and perform data entry for generation of accounting cost management reports.
Processes scheduling data and completes related records for payroll.
Maintains accurate records relating to schedules, time cards, attendance records, competencies, etc.
Handles a variety of scheduling situations including ensuring the even rotation of staff and the placement of staff throughout the designated facilities to meet their FTE status during low census.
Performs various reception duties including: answering telephone calls, directing and/or transferring calls to appropriate staff, taking and relaying messages as necessary and supporting effective guest relations by greeting/directing individuals to appropriate locations.
Maintains and updates department files, binders, logs, etc.
Gathers, compiles, analyzes and summarizes department data for various reports and meetings.
Monitors department office equipment and troubleshoots minor problems.

Benefits

Comprehensive suite of Total Rewards
Well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program