Staffing Assistant

Advocate Health and Hospitals Corporation•Charlotte, NC

1d•Onsite

About The Position

The Staffing Assistant role is within the Enterprise Corporate - Clinical Resource Staffing Office and is a full-time position. The primary responsibility is to coordinate staffing for all units based on projected needs, arrange appropriate coverage through available resources, and maintain accurate records of staffing allocations. This role also involves performing various reception duties, maintaining department files, and gathering data for reports. The position requires intermediate computer skills, the ability to work under pressure, and excellent problem-solving abilities.

Requirements

High School Graduate.
Typically requires 1 year of experience in a clerical role that includes experiences in health care and scheduling.
Good interpersonal and communication (oral and written) skills.
Ability to work well within a team.
Intermediate computer skills using Microsoft office products, electronic mail / scheduling systems.
Ability to exercise independent judgment and demonstrate excellent problem-solving skills.
Demonstrated accurate data entry skills.
Ability to work under pressure in a fast paced environment.

Responsibilities

Coordinates staffing for all units based on projected needs as identified by department leadership.
Services various departments.
Verifies staffing needs, arranges appropriate coverage through available resources and reports status of staffing events to leadership.
Maintains accurate records of staffing allocations for purposes of communication, data collection and billing of services.
May maintain agency personnel records including: hours worked, licenses, orientation, evaluations, etc.
May verify billing from staffing agencies and perform data entry for generation of accounting cost management reports.
Processes scheduling data and completes related records for payroll.
Maintains accurate records relating to schedules, time cards, attendance records, competencies, etc.
Handles a variety of scheduling situations including ensuring the even rotation of staff and the placement of staff throughout the designated facilities to meet their FTE status during low census.
Performs various reception duties including: answering telephone calls, directing and/or transferring calls to appropriate staff, taking and relaying messages as necessary and supporting effective guest relations by greeting/directing individuals to appropriate locations.
Maintains and updates department files, binders, logs, etc.
Gathers, compiles, analyzes and summarizes department data for various reports and meetings.
Monitors department office equipment and troubleshoots minor problems.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program