Staff Wellness Manager - Community & Behavioral Services - Juneau

Tlingit & Haida•Juneau, AK

6d•Onsite

About The Position

The Staff Wellness Manager supports the emotional, psychological, and physical well-being of employees across Tlingit & Haida, with dedicated support to the Community & Behavioral Services Division. This position leads trauma-informed wellness initiatives focused on preventing and addressing vicarious trauma, secondary traumatic stress, compassion fatigue, and burnout. The Manager provides structured support to employees and teams following critical or high-impact incidents and promotes strategies that strengthen resilience, engagement, and overall well-being. This role fosters a supportive and trauma-informed workplace culture that prioritizes employee wellness and enhances psychological safety throughout the organization.

Requirements

Excellent interpersonal, communication, and crisis response skills
Ability to maintain strict confidentiality and professional boundaries
Strong consultation skills
Systems-thinking skills
Ability to work with employees at all levels
Knowledge of occupational health psychology
Experience facilitating groups, training, or debriefings
Comfort working in fast-paced or high-stress environments
Strong understanding of: Trauma-informed care principles, Vicarious trauma and secondary traumatic stress, Burnout prevention strategies
Ability to maintain confidentiality and handle sensitive situations with professionalism
Commitment to confidentiality, integrity, and ethical conduct.
Cultural competency and respect for Tlingit, Haida, and Tsimshian cultures and communities.
Bachelor’s degree in Behavioral Health, Social Work, Psychology, Public Health, or related field
Four (4)+ years of experience in behavioral health, staff wellness, or employee support services

Nice To Haves

Master’s degree in Behavioral Health, Social Work, Psychology, Public Health, or related field
Licensure or certification in a behavioral health field (e.g., LCSW, LPC, LMFT)
Training in Critical Incident Stress Management (CISM) or similar debriefing models
Certification in wellness coaching, resilience training, or trauma-informed care
Experience in healthcare or community mental health settings
Knowledge of Tlingit and Haida cultures and traditions

Responsibilities

Develop and deliver trainings or workshops to Tribe employees as directed on topics such as: Trauma Stewardship, Resilience and coping strategies, Stress management and emotional regulation, Boundaries and self-care
Provide post-incident support (psychological first aid) to individuals and teams at the Tribe, including facilitating debriefings and coordinating follow-up resources
Develop, implement, and evaluate a trauma-informed staff wellness program tailored to the Community & Behavioral Services Division
Develop protocols for staff wellness response following critical or high-impact workplace incidents, in coordination with appropriate leadership and resources.
Develop and maintain staff wellness resources, educational materials, referral pathways, and communication tools.
Provide consultation and guidance to supervisors and leaders on trauma-informed approaches to employee wellness, while maintaining appropriate employee confidentiality.
Maintain appropriate documentation and aggregate program data while protecting employee confidentiality and sensitive wellness information.
Develop and coordinate employee recognition and connection initiatives that support belonging, morale, and workplace well-being.
Lead initiatives focused on reducing vicarious trauma, secondary traumatic stress, burnout, compassion fatigue, and moral distress
Collaborate with clinical leadership to identify high-risk roles or teams and proactively provide support
Offer confidential consultations for stress, burnout, anxiety, or work-life balance
Conduct risk assessments and referrals for higher-level care when needed, including assisting employees with connecting with our clinician on-call as necessary
Coordinate access to mental health resources, including Employee Assistance Programs (EAP), counseling, and peer support networks
Facilitate talking circles, peer support groups or reflective practice sessions for staff
Conduct regular needs assessments (surveys, focus groups, utilization data) to guide programming
Monitor and evaluate wellness program effectiveness, including tracking burnout, engagement, and retention indicators
Promote a culture of psychological safety, wellness, and open communication
Partner with leadership on policies related to staff well-being, workload balance, and trauma-informed practices