Staff Physical Therapist or Occupational Therapist

Reborn Pelvic Health & Wellness, LLC•Logan, UT

2d•Onsite

About The Position

The Staff Therapist will be responsible for delivering exceptional patient care in an outpatient women's, men's, and pediatric's pelvic health clinic. This role requires a compassionate individual with excellent clinical skills and a passion for pelvic health. The therapist will be expected to maintain high standards of physical therapy, manage patient care efficiently, and contribute to the clinic's marketing and outreach efforts. This position involves tracking key performance indicators, collaborating with other healthcare professionals, and ensuring compliance with all relevant regulations.

Requirements

Graduate of a CAPTE-accredited Physical Therapy Program (or Occupational Therapy equivalent)
Current state Physical Therapist or PTA license
0+ years of clinical experience as a provider
Significant interest and passion around healthcare in pelvic health
Current BLS Certification
English-speaking preferred
Proven financial planning and management skills
Knowledge of legal, medical, and accreditation compliance
Strong organizational and delegation skills
Compassionate, excellent at clinical duties and patient care
Able to lift 50 lbs, assist patients, and meet published physical demand norms

Responsibilities

Deliver a WOW experience to patients.
Ensure proper rehabilitation techniques are utilized.
Exceed patient expectations with each interaction.
Create and evaluate the effectiveness of departmental programs.
Maintain excellent standards of physical therapy.
Track and monitor KPIs weekly, monthly, and quarterly.
Achieve 86+% clinic efficiency and other departmental benchmarks.
Submit agendas, scorecards, and patient reporting consistently.
Submit weekly agendas and active patient reporting.
Attend and participate in All Hands and Mentorship Meetings, Quarterly Planning Meeting, and Annual Planning Meeting.
Build and retain professional physician/birthworker relationships with Practice 25 referral.
Coordinate with the Office Manager to ensure Active Patient Reporting and Wellness Checks are performed.
Engage physicians in external primary relationship-building interactions.
Participate with internal practice building opportunities, including social media posts, Google reviews, Net Promoter Scores, short clinic videos, and reactivation campaigns.
Ensure full compliance with state/federal regulations, medical standards, and accreditation.
Perform Daily Patient Care and documentation.
Push issues to the Agenda or alert the director/owner for urgent matters.
Record items that come up to discuss how to handle them for the future.
Complete daily tasks and keep energy levels high.
Hit 100% Schedule Efficiency Goal weekly.
Hit 90% Arrival Rate Goal weekly.
Hit 95+% Notes Submitted less than 24 hours weekly.
Hit 85+% Clinic Efficiency weekly.
Attend All Hands Meeting weekly.
Submit Issues or To-Dos On the Agenda weekly.
Perform Active Patient Reporting weekly.
Coordinate Case Management with Providers weekly.
Submit Weekly Agenda.
Submit Scorecards weekly.
Monitor Clinical Supply Inventory weekly.
Monitor NPS Scores and Reviews weekly.
Perform 1-to-1 Meetings with Direct Supervisor monthly.
Discuss Core Value Issues monthly.
Discuss Productivity Issues monthly.
Attend Quarterly Planning Meetings.
Review if Annual Planning Goals are being met quarterly.
Update on Clinic Care and Potential Issues quarterly.
Discuss how to improve the customer experience quarterly.
Update any Policy or Procedures quarterly.
Review Practice 25 Referral Tracker quarterly.
Generate ideas to enhance the energy and environment in the clinic quarterly.
Complete Staff Satisfaction Survey bi-annually.
Complete Staff performance review bi-annually.
Attend Annual Planning Meeting.
Review the Previous Year annually.
Set New Goals for Next Year annually.
Review Vision, Mission, Core Values, and Staff annually.
Review progress and set new goals annually.
Revisit mission, vision, and values annually.