Staff Technical Program Manager

Resmed • San Diego, CA

4d • Hybrid

About The Position

Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations. The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.

Requirements

• Bachelor’s degree or equivalent in Computer Science or related field of study and 10 years of progressive experience in Program Management within the Software Engineering field or related occupation.
• 8 years of experience leading technical projects and programs using Agile methodologies
• 5 years of experience using Agile project management tools
• 5 years of experience working with cross-functional teams on technical projects and programs to manage expectations, solve problems, and resolve conflict
• using data as the basis for decision-making
• communicating with all levels of an engineering organization to understand business and technical needs, build consensus, and share plans with senior leaders.

Responsibilities

• Partner with teams across Digital Platform Engineering organization to drive complex, high-impact programs related to Cloud capabilities, CICD (Continuous Integration and Continuous Delivery) and Developer experience, Global Data Platform, Observability, Security by Design and more.
• Within IT Project/Program Management team, facilitate project and program level processes and execution, escalate impediments, manage risk and help drive continuous improvement across projects and programs.
• Develop strong partnerships with product management, product development, platform and data engineering, and executive leaders to drive focus and alignment on strategic and tactical program objectives.
• Define project scope and schedule while focusing on regular and timely delivery of value.
• Overcome resource constraints, manage risk and issues, and identify intra-project timing and dependencies.
• Provide leadership, coaching and mentoring of teams to meet and exceed commitments.
• Organize and facilitate project status or agile ceremonies.
• Prepare progress reports and communications for stakeholders.
• Perform work in a specialized area of expertise that requires knowledge of fundamental themes, principles and concepts.

Benefits

• comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance.
• Employees accrue three weeks Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior