(USA) Staff, Technical Program Manager
About The Position
The Staff, Technical Program Manager within CTS Global Governance leads complex, large-scale programs spanning multiple teams to support secure, compliant operations across Walmart. This role drives end-to-end execution, managing dependencies, risks, and trade-offs to ensure predictable, high-quality delivery. The Staff TPM partners closely with product, engineering, operations, and business stakeholders, building strong, trusted relationships that align priorities, foster collaboration, and drive shared outcomes. With governance oversight across Global Security, Threat, Computer Vision, Aviation, product recalls, cross-border trade compliance, and financial transaction integrity, the role leverages GenAI and advanced analytics to improve execution, visibility, and operational excellence. The CTS Global Governance team drives enterprise-wide governance by managing complex, cross-functional programs with clear accountability and timely delivery. Positioned at the intersection of technology, operations, and business, the team collaborates closely with product, engineering, and domain stakeholders to align priorities and enhance outcomes. The team fosters strong partnerships with business leaders, serving as trusted advisors who translate strategic objectives into executable plans and measurable results. By standardizing frameworks and continuously refining processes, the team supports Walmart’s secure, efficient, and scalable operations across multiple organizations and geographies.
Requirements
- Proven expertise in program management techniques, tools, and frameworks to lead multiple medium to high-complexity programs aligned with strategic objectives.
- Strong stakeholder management skills to secure commitments, manage dependencies, and align cross-functional teams effectively.
- Ability to translate product requirements into technical designs and collaborate with engineering teams on system architecture and solution delivery.
- Demonstrated ability to build credibility and influence across business, product, engineering, and operations stakeholders, creating strong partnerships that drive alignment and results.
- Analytical problem-solving capabilities to synthesize data, identify risks, and propose actionable solutions.
- Proficiency in Agile methodology and business communication to drive program success and continuous improvement.
- Bachelor’s degree in computer science, information technology, engineering, or related area and 5 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
- OR 7 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
Nice To Haves
- Certification in Project Management.
- Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 3 years’ experience in product design.
- Knowledge in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Define and manage program goals, deliverables, schedules, and critical paths for multiple medium to high-complexity initiatives aligned with strategic objectives.
- Secure team commitments, manage dependencies, and resolve ambiguities to ensure clarity on end-to-end technology solutions.
- Translate product requirements into technical designs, ensuring scalability, high availability, and performance across systems and platforms.
- Monitor program progress, identify risks, develop mitigation plans, and communicate status and issues to stakeholders effectively.
- Build and maintain strong relationships with business partners, earning trust through proactive communication, strategic alignment, and consistent delivery of outcomes.
- Analyze data to inform decisions, identify improvement opportunities, and drive automation and innovation within programs.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.)
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What This Job Offers
Job Type
Full-time
Career Level
Principal
