Staff Technical Program Manager - Product Management

DigitalOcean•Seattle, WA

13h•$175,000 - $217,000•Hybrid

About The Position

As a Staff Technical Program Manager on the Product Management team, you will drive value delivery for a set of technical programs that bring our cloud and AI infrastructure to life — spanning data center build-outs, hardware deployment, and capacity across our global fleet. This individual will be an experienced cross-functional leader who champions continuous improvement and thrives in a fast-paced environment, applying technical literacy along with program management experience to navigate delivering on commitments as a leader on their team. In this role, you will partner with Product, Engineering, and infrastructure leaders to drive the delivery of valuable, often complex, technical programs that scale our Agentic AI Cloud and meet our customers’ heavy compute needs. You will be the connective tissue across supply chain, facilities, hardware engineering, and outside vendors — embodying servant leadership to ensure efficient, effective value delivery. You will be a proactive collaborator while driving consensus where needed and influencing decisions when teams are stuck.

Requirements

10+ years of experience as a Technical Program Manager delivering cross-functional programs in a fast-paced environment, with a preference for experience in infrastructure, hardware, facilities, or data center projects
Proven track record planning and delivering complex programs, leading the resolution of blocking issues, and driving effective change management
Familiarity with data center and hardware fundamentals — rack space, power, cooling, and deployment workflows — and the procurement lifecycle, including forecasting demand and managing long lead times
Basic familiarity with the AI/ML hardware space, including why customers use GPUs and the high-level differences between training and inference workloads
Experience coordinating external vendors, colocation facilities, and remote hands to guide physical work happening off-site
Strong risk management skills, with a proven ability to spot risks early — a delayed shipment or a facility constraint — and build plans to keep programs moving
Ability to influence and work through others where direct reporting relationships do not exist, acting as a reliable bridge between deeply technical teams and operational teams
Ability to distill complex or technical concepts into clear, structured communications and action plans
Ability to balance a detail- and process-oriented mindset with a focus on outcomes
Experience with project management tooling (e.g., the Atlassian suite — Jira and Confluence) for managing the flow of value and delivering curated information to appropriate stakeholders
Embraces AI as a force multiplier — using AI tools to work faster and smarter, with a continuous eye for where AI can improve how programs get delivered and how the team operates
A growth mindset that prioritizes learning and improvement for yourself and the teams you work with

Responsibilities

Drive value delivery for major infrastructure programs — spanning data center build-outs, hardware deployment, and capacity — including prioritization, planning, risk management, execution, and measurement of success
Partner with Product, Engineering, and infrastructure leaders, including senior leaders, throughout the life of the program on value delivery and process/practice improvements
Act as the central hub of communication, keeping supply chain, facilities, hardware engineers, and outside vendors aligned to keep schedules on track
Coordinate the steps from early site and capacity planning through final deployment, partnering with colocation providers, remote hands, and internal networking teams
Drive decision-making across multiple teams, orgs, and stakeholders spanning multiple locations, including with senior leaders
Proactively manage changes in scope and priority shifts; recognize risk early — whether a delayed hardware shipment or a facility constraint — and form mitigation plans as required
Build repeatable, scalable processes — and the visibility and operational infrastructure behind them — that get infrastructure online faster, improve reliability, and ensure effective, sustainable operations across teams and orgs
Evangelize technical project & program management best practices within their team and across partner teams and orgs