Staff Technical Product Manager

Scout Motors • Fremont, CA

5d • $140,000 - $187,000 • Hybrid

About The Position

Join an iconic brand that is set to redefine the pick-up truck and rugged SUV marketplace. As a Staff Technical Product Manager, you will play a pivotal role in shaping the digital commerce and transaction platform for our vehicle sales experience, with a specific focus on integrating a third-party financial services provider into the end-to-end customer journey with related internal tooling.

This role owns the product strategy and execution for digital financing, payments, and transaction orchestration, ensuring a seamless, compliant, and conversion-optimized experience. You will operate at the intersection of product, engineering, finance, legal, and external partners to deliver scalable, secure, and customer-centric financial capabilities.

This is a highly strategic and technical individual contributor role that requires comfort navigating ambiguity, influencing across teams, and making high-impact decisions that directly affect revenue as well as employee and customer experiences.

Requirements

• 8+ years of product management experience, with a strong emphasis on technical platforms or complex integrations.
• Demonstrated success delivering checkout, payments, financing, or transactional systems in a DTC, ecommerce, automotive, or fintech context.
• Experience working directly with external financial services or payment partners is strongly preferred.
• Direct-to-consumer vehicle sales or order-to-delivery experience is a plus.
• Strong understanding of system architecture, APIs, and data integration patterns.
• Experience with enterprises cale systems such as order management, payments platforms, CRM, ERP, or financial services platforms.
• Comfort collaborating deeply with engineering on technical tradeoffs without acting as an engineering manager.
• Exceptional communication and collaboration skills, with the ability to influence across product, engineering, finance, legal, and executive stakeholders.
• Strong product judgment and data driven decision making skills.
• Ability to manage complexity, risk, and compliance considerations while maintaining a customer first mindset.
• Bachelor’s degree in Computer Science, Business, Engineering, or a related field required.

Nice To Haves

• MBA or advanced technical degree preferred.

Responsibilities

• Define and Lead Product Strategy: Own the product vision, strategy, and roadmap for customer financing within the direct-to-consumer sales platform across customer and employee experiences.
• Define how customer facing flows and internal tooling work together to support assisted checkout, financing support, and exception handling.
• Translate business goals (conversion, approval rate/speed, risk tolerance, revenue) into clear product outcomes and prioritized initiatives.
• Navigate evolving partnerships to formulate concrete, executable plans.
• Own Financial Services & Partner Integrations: Lead the integration of third-party financial services providers (e.g., lenders, banks, fintechs, payment processors) into the transaction flow.
• Define product requirements for financing offers, credit applications, approvals, disclosures, contracts, and funding workflows.
• Serve as the primary product counterpart to external partners, aligning roadmaps, APIs, SLAs, and release plans.
• Customer-Centric Checkout & Transaction Design: Design and optimize the financing experience, balancing customer simplicity with financial, legal, and operational requirements.
• Act as a customer advocate to reduce friction, increase transparency, and improve approval and completion rates.
• Partner with design and UX teams to ensure financing and payment experiences are intuitive and trustworthy.
• Employee Experience & Internal Tooling Ownership: Define the internal tools and workflows that enable employees to shepherd customers through checkout and financing, including: Viewing customer application status and financing options, Assisting with incomplete or stalled applications, Managing exceptions, errors, and manual reviews, Supporting compliance, disclosures, and customer communications.
• Partner with sales, customer support, and operations teams to deeply understand frontline needs and pain points.
• Design tools that balance speed, clarity, compliance, and auditability, while minimizing operational burden.
• Cross-functional Leadership: Collaborate closely with engineering, finance, legal, compliance, risk, and operations to deliver secure and compliant financial capabilities.
• Act as a trusted advisor to senior stakeholders, clearly communicating tradeoffs, dependencies, and business impact.
• Align internal teams and external partners around shared outcomes and timelines.
• Technical & Platform Stewardship: Partner with engineering to deliver scalable, reliable, and secure systems, leveraging APIs, event driven architectures, and data integrations.
• Ensure transaction logic, order state management, and financial data flows are resilient and auditable.
• Influence architectural decisions while maintaining clear ownership boundaries with engineering leaders.
• Operationalize & Measure Success: Support rollout, monitoring, and iteration of financial services capabilities across markets and channels.
• Define and track KPIs such as conversion rate, financing attachment rate, approval rate, drop-off points, and partner performance.
• Use data and insights to continuously improve the checkout and financing experience.

Benefits

• Competitive insurance including: Medical, dental, vision and income protection plans
• 401(k) program with: An employer match and immediate vesting
• Generous Paid Time Off including: 20 days planned PTO, as accrued
• 40 hours of unplanned PTO and 14 company or floating holidays, annually
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior