Staff Systems Administrator/Engineer

FINRA•Rockville, MD

3d•Hybrid

About The Position

The Staff Systems Administrator/Engineer works under limited supervision and will perform manual activities as well as automated activities commensurate with their experience that ensure FINRA meets defined quality standards. Essential Job Functions: Review and analyze process and system specifications to ensure delivery requirements are met. Designs, implements, customizes, maintains and administers operating systems and system software products. Tests and implements operating systems and system software updates and patches. Monitors operating system performance to achieve optimum performance levels. Document test plans, as well as, create/revise and execute scripts. First line testing and analysis for equipment and infrastructure setup. Perform field level hardware/software repairs and upgrades Champion the collaborative resolution of defects. Work across the organization to develop solutions that meet joint requirements. Lead/Co-lead internal project/program level process improvement initiatives. Maintain familiarity with everchanging data scope/build and determine appropriate workflows in accordance with the tools being used. Provide feedback on processes by offering suggestions and train junior staff on process changes. Informally mentor more junior staff. Assist with adherence to technology policies and comply with all security controls. Ensure all work products meets/exceeds FINRA standards. Participate in periodic Disaster Recovery (DR), Business Continuity Planning (BCP) and Sarbanes Oxley (SOX) testing and reporting. Demonstration of FINRA’s values. Collaboration, both in-person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity.

Requirements

Bachelor’s degree in Computer Science, Information Systems or related discipline with at least three (3) years of related experience, or equivalent training and/or work experience.
Past systems administrator experience in a production data center environment.
Knowledge of industry leading monitoring and diagnostic tools
Knowledge of at least one operating system and at least one contemporary scripting language.
Knowledge of communication and network technologies.
Exposure to common operational practices like metrics reporting, change management, incident management, problem management and communication
Strong written and verbal technical communication skills.
Demonstrated ability to develop effective working relationships that improved the quality of work products.
Should be well organized, thorough, and able to handle competing priorities.
Ability to maintain focus and develop proficiency in new skills rapidly.
Ability to work in a fast paced environment.

Nice To Haves

ITIL & ISO:9000 framework experience/certification preferred.

Responsibilities

Review and analyze process and system specifications to ensure delivery requirements are met.
Designs, implements, customizes, maintains and administers operating systems and system software products.
Tests and implements operating systems and system software updates and patches.
Monitors operating system performance to achieve optimum performance levels.
Document test plans, as well as, create/revise and execute scripts.
First line testing and analysis for equipment and infrastructure setup.
Perform field level hardware/software repairs and upgrades
Champion the collaborative resolution of defects.
Work across the organization to develop solutions that meet joint requirements.
Lead/Co-lead internal project/program level process improvement initiatives.
Maintain familiarity with everchanging data scope/build and determine appropriate workflows in accordance with the tools being used.
Provide feedback on processes by offering suggestions and train junior staff on process changes.
Informally mentor more junior staff.
Assist with adherence to technology policies and comply with all security controls.
Ensure all work products meets/exceeds FINRA standards.
Participate in periodic Disaster Recovery (DR), Business Continuity Planning (BCP) and Sarbanes Oxley (SOX) testing and reporting.
Demonstration of FINRA’s values.
Collaboration, both in-person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity.

Benefits

comprehensive health, dental and vision insurance
basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal.
immediate participation and vesting in a 401(k) plan with company match
eligibility for participation in an additional FINRA-funded retirement contribution
tuition reimbursement
commuter benefits
adoption assistance
backup family care
surrogacy benefits
employee assistance
wellness programs
15 days of paid time off
5 personal days
9 sick days
two volunteer service days
military leave
jury duty leave
bereavement leave
voting and election official leave for federal, state or local primary and general elections
care of a family member leave (available after 90 days of employment)
childbirth and parental leave (available after 90 days of employment)
nine paid holidays