Staff Strategy Analyst

FreshBooks • Toronto, ON

2d • Hybrid

About The Position

As a Staff Strategy Analyst for our Strategic Initiatives portfolio at FreshBooks, you will partner cross-functionally to build the frameworks, models, and policies that guide operational decisions. Serving as a key architect, you will shape FreshBooks' enterprise-level strategy and influence critical business decisions, ensuring long-term business growth in creative and effective ways. While specific deliverables will change periodically based on the needs of the business, you will consistently be responsible for a key strategic priority for FreshBooks.

This role is hybrid, meaning that the team comes together in our Downtown Toronto office up to twice per month.

Requirements

• 8+ years of experience in strategy, business operations, or marketing analytics
• Strong data analytics and business casing skills, with the ability to pull your own data and navigate databases independently in Google Sheets/Excel, Slide Decks/PowerPoint or similar.
• General technical aptitude and the ability to think of creative tech-powered solutions to solving challenges.
• A proven track record of influencing executive-level strategy and driving initiatives that have a measurable impact on company performance.
• Experience leading cross-functional transformation initiatives, including the introduction of new policies, programs, tools, or systems at scale.
• Proven ability to influence without authority and drive alignment across stakeholders at all levels within a matrixed environment.
• Strong understanding of SaaS/Fintech operational drivers and how GTM decisions impact profitability and long-term growth.
• Exceptional communication skills, including the ability to create structure, clarity, and momentum within ambiguous or fast-moving environments.

Nice To Haves

• Experience with SQL, Python, Mode, Looker, Tableau, or similar.

Responsibilities

• Lead the development and refinement of company-wide strategy, providing oversight for special or cross-functional projects.
• Translate high-level business goals into actionable frameworks and operational reality by partnering with functional teams like Marketing, Sales, and Product.
• Diagnose and resolve cross-functional friction and structural issues, acting as the primary link between departments to improve operating rhythms.
• Proactively extract, validate, and synthesize data from disparate sources using tools like SQL to build models and trackers for early performance visibility.
• Develop robust ROI models to evaluate new opportunities, prioritize the strategic roadmap, and present complex findings as clear, executive-level narratives.
• Oversee the execution and optimization of strategic frameworks and delivery models, managing interlocks and dependencies to ensure high-priority initiatives are delivered at scale.
• Drive organizational adoption of new frameworks and governance, ensuring transformations are permanent, measurable, and yield intended business results while proactively exploring AI tools for innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed