Staff Solutions Engineer

Impinj • Seattle, WA

10d • Remote

About The Position

Impinj is seeking a Staff Solutions Engineer to work hand in hand with our field sales team covering the United States. Solutions Engineers, also commonly titled Field Applications Engineers, serve in the critical role of supporting sales by working as a technical liaison to our customers and ecosystem partners. You’ll join a collaborative team of experienced and dedicated SEs to help integrate RAIN RFID into customer solutions and processes. If you are an analytic thinker, have a desire to learn, enjoy dynamic technical environments and love problem solving, we’d love to hear from you!

Requirements

• 5+ years of experience in RF applications engineering or related electrical engineering fields supporting Enterprise customers.
• Bachelor's degree in Engineering or an equivalent combination of education and experience.
• Broad engineering depth and breadth, including a working understanding of hardware, software, networking technologies, and Enterprise solutions.
• A growth mindset, proactive self-motivated approach, and a keen desire to learn.
• Proven skills in customer service, including building rapport with and empathy for the customer
• Excellent communication skills, including writing, speaking, listening, and presenting, to effectively represent Impinj and our products to technical audiences.
• Demonstrated experience working with customers to understand key requirements and translate these into practical, buildable technical solutions.
• Knowledge of RF principles associated with link budgets, antenna performance and propagation, and troubleshooting performance-related issues.
• Willingness and ability to travel 25-50%, including international travel.

Responsibilities

• Be the product technical domain specialist for our regional customer and field sales and primarily liaison into Impinj for our ecosystem partner’s technical needs.
• Work closely with our regional sales team to promote and raise awareness of Impinj Enterprise products at Impinj ecosystem partners throughout the US.
• Listen carefully to understand customer use cases, pain points, and key requirements
• Develop and implement solution strategies that solve significant business challenges for end users who can benefit from item-intelligence using Impinj’s RAIN RFID platform.
• Provide technical support and training to ecosystem partners who are developing new solutions based on our RAIN RFID Readers and Gateways, providing onsite technical support regarding RAIN RFID, tag and inlay qualification, readpoint software support, and system testing.
• Represent new customer requirements and market needs back to Impinj product management and engineering teams.
• Provide proactive in-region sales support for Impinj Endpoint ICs, Reader, Gateway and software products
• Engage our ecosystem partners to build awareness about our latest products, product roadmaps, and technical know-how, empowering their business.
• Work with our Sales, Marketing and Engineering teams to build and display technology demonstrations or proof of concepts that show how our RAIN RFID Enterprise capabilities can be deployed to solve customer needs.
• Develop key technical contacts and relationships with Enterprise customers.
• The ability to work with multiple partners to develop technical solutions.

Benefits

• Competitive benefits.
• Support for remote work or a desk with a view.
• Weekly Q&A sessions with our executive team.
• Open paid time-off policy
• Healthcare benefits
• 401(k) plan and company match

What This Job Offers

• Job Type: Full-time
• Career Level: Senior