Staff Software Product Manager

Article•Vancouver, BC

22h•CA$180,000 - CA$195,000•Hybrid

About The Position

As a Staff Software Product Manager, you'll drive product development across Article’s digital platforms, including eCommerce systems, internal business applications, and data platforms. This role requires a strong systems mindset and the ability to operate across multiple domains (i.e., you can see how everything connects), including customer-facing eCommerce platforms, internal operational systems, and the data platform that powers analytics and reporting. You'll partner closely with engineering teams, data engineers, analysts, and business stakeholders to define product strategy, prioritize initiatives, and deliver solutions that improve customer experience, operational efficiency, and data-driven decision making. Your job will be to look at the whole picture, analyze, and decide how to prioritize each initiative. You’ll be exposed to the whole business, less of a specialist and more of a generalist. Success in this role requires balancing business priorities, technical constraints, and cross-system dependencies while driving the delivery of complex initiatives across multiple teams.

Requirements

10+ years of software product management experience.
Must have worked in retail/eCommerce, ideally also knowing supply chain, or logistics (especially with enterprise software supporting these domains — strong asset).
Experience in organizations undergoing tech debt reduction, legacy system migration, or platform re-architecture (highly desirable).
Proven ability to own and drive roadmap strategy and definition: able to synthesize competing priorities — technical debt, feature requests, business needs — into a clear, actionable roadmap aligned with company goals.
Track record of successfully delivering complex, cross-functional programs with multiple stakeholders and high technical ambiguity.
Stakeholder management and influence; able to work with strong personalities, get alignment, negotiate trade-offs, and secure buy-in — often under pressure.
Experience working closely with engineering and operational teams.
Experience using Agile Scrum or Kanban methodologies.
Legally able to work in Canada.
Completion of criminal background check.

Nice To Haves

Ideally also knowing supply chain, or logistics (especially with enterprise software supporting these domains — strong asset).
Experience in organizations undergoing tech debt reduction, legacy system migration, or platform re-architecture (highly desirable).

Responsibilities

Define, communicate, and execute the multi-year global product vision and strategic roadmap across all eCommerce, internal business applications, and data platform initiatives.
Synthesize broad, complex corporate objectives into definitive product realities that reshape Article’s operational and customer-facing capabilities.
Anticipate macro-market trends and technological shifts, ensuring Article’s digital landscape remains competitive, innovative, and deeply aligned with long-term business scale.
Act as the business and product architect driving the holistic evolution toward advanced headless, composable, and omni-channel commerce environments.
Partner with senior engineering leadership and UX principals to pioneer performant, localized, and hyper-personalized digital storefronts that redefine the customer experience standard.
Govern ecosystem-wide integration standards to ensure seamless interoperability between front-end innovations and back-end commerce engines.
Architect product development for internal core business applications such as merchandising, logistics, customer service, finance, and supply chain workflows.
Identify operational inefficiencies, spearheading large-scale automation frameworks where applicable to optimize corporate margins and visibility.
Champion cross-functional operational roadmaps that unify disparate departmental workflows into centralized, high-efficiency software solutions.
Partner with Data Engineering and Analytics teams to establish the overarching vision for the company’s data platform.
Drive the product requirements for scalable data pipelines, advanced analytical data models, and predictive modeling capabilities.
Ensure business teams have access to reliable, well-structured data for reporting and strategic decision-making.
Manage product backlogs and prioritize initiatives based on business value, technical feasibility, and team capacity.
Lead roadmap planning alignment and build data-backed business cases for new initiatives.
Manage cross-project dependencies and trade-offs across multiple parallel engineering workstreams.
Collaborate with Engineering Managers and development teams to establish high-velocity delivery frameworks, defining clear milestones, and architectural guardrails.
Track initiative progress and communicate updates to stakeholders.
Mentor, coach, and elevate the product management community within Article, introducing modern product discovery and delivery methodologies to scale the team’s collective capability.
Accountable for the post-launch business outcomes of major platform overhauls, driving continuous optimization loops based on complex telemetry and user feedback.
Act as a trusted advisor to business teams to gather complex requirements and ensure alignment on product priorities.
Communicate roadmap updates, delivery timelines, and trade-offs clearly to both technical and non-technical stakeholders.
Facilitate high-impact feedback loops, managing negotiations and cross-departmental alignment with clarity.

Benefits

The salary range is $180,000 to $195,000
Starting salary is determined by your transferable skills, knowledge, work experience, and the hiring team’s budget, which is based on business needs, market compensation data, and internal equity
When Article hits its annual financial goals, eligible employees will receive a cash bonus
4% RRSP matched contributions through Wealthsimple
20 days of vacation
1 extra day off (Inclusion and Diversity Day)
6 well-being (sick) days
Hybrid work: 3 days a week in the office
Work remotely (anywhere in the world) for up to 3 weeks
Excellent extended health, dental, and vision benefits
$1000 health/lifestyle spending account for your total physical and mental well-being
TELUS Health App
Mental Health Assistance/Counseling
Virtual medical appointments
The Article HQ is a converted warehouse, with an open, accessible layout and no offices (even for our founders)
Work from your desk, an Article sofa, collaboration spaces, or a private meeting room
Standup desks can be requested too
Our kitchens are stocked with salty, sweet and healthy snacks, & all the premium coffees and teas to keep you buzzing
Onsite fitness equipment with showers and towel service
Pickleball, badminton, and table tennis matches happen, from very competitive to very casual
A dog-friendly office - well-socialized pups are welcome
Free street parking (first-come, first-served; no reserved spots for senior leaders)
Indoor secure bike storage with change rooms and showers
20-minute walk to either Main Street- Science World or VCC Clark Skytrain stations
45% discount on our entire product range (15% for friends and family)
Prorated