Staff Software Engineer (Backend, Business Systems)

Whoop • Boston, MA

3d • Onsite

About The Position

WHOOP is hiring a Staff Software Engineer for its Business Systems team. The role is responsible for architecting, developing, and optimizing backend infrastructure and user experiences that support WHOOP’s internal operations and enable organizational scale and efficiency. The engineer will build and evolve services and integrations for functions including Supply & Demand Planning, Inventory Management, Order Management, Fulfillment & Logistics, and Membership Services.

This is a cross-functional role for a backend engineer who can set technical direction, deliver scalable and reliable systems, and turn business needs into user-centric technical solutions. The position is based in WHOOP’s Boston, Massachusetts office, and the successful candidate must be prepared to relocate if necessary to work from that office.

Requirements

• Bachelor of Science in Computer Science, Engineering, or equivalent experience.
• At least 8 years of professional backend software engineering experience.
• Experience delivering and operating production software for complex business workflows, with technical leadership across multiple systems or teams.
• Ability to evaluate architectural tradeoffs between custom software and third-party platforms, considering business value, security, reliability, and ongoing maintenance.
• Deep expertise designing APIs, working with relational databases, and integrating enterprise applications or cloud services, including managing data consistency, retries, and failure recovery.
• Strong software engineering fundamentals and proficiency in at least one modern backend programming language such as Java, Python, or Go, with a record of writing maintainable, well-tested code.
• Demonstrated ability to work across multiple product domains and develop backend solutions for resilient, high-throughput data processing networks, task automation, and streamlined workflows that optimize business operations.
• Deep experience with cloud-based infrastructure such as AWS, GCP, or Azure and with distributed systems.
• Strategic problem-solving skills, including turning ambiguous business needs into practical technical plans and communicating decisions clearly to technical and nontechnical stakeholders.
• Collaborative, proactive approach and ability to learn and adapt in a fast-paced, data-informed environment.
• Experience mentoring engineers and influencing cross-functional partners through collaboration, sound technical judgment, and a focus on shared outcomes.
• Commitment to using AI tools in day-to-day work and ensuring AI-assisted work meets the same quality standards as personal contributions.
• Prepared to work from WHOOP’s Boston, Massachusetts office and relocate if necessary.

Responsibilities

• Set technical direction for critical Business Systems domains and establish an architecture and roadmap balancing immediate business priorities with long-term reliability, flexibility, and scale.
• Architect, develop, and maintain backend services, APIs, integrations, and internal tools that connect business platforms, reduce manual work, and improve data accuracy and flow.
• Design and implement user experiences for interacting with backend systems.
• Partner with stakeholders across business functions to understand workflows, identify improvement opportunities, and translate them into technical solutions.
• Lead complex technical initiatives from discovery through production rollout, coordinate dependencies across teams and vendors, and measure outcomes through operational efficiency, reliability, and user adoption.
• Improve the security and resilience of business-critical systems through automated testing, observability, appropriate access controls, and production-incident-informed improvements.
• Mentor engineers and elevate technical decision-making through hands-on development, design and code reviews, and clear documentation.
• Independently drive work forward in a highly cross-functional environment while building broad trust and alignment and moving quickly.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior