Staff-Software Engineer
About The Position
At American Express, we are transforming how software is built, deployed, and operated at enterprise scale. The Site Reliability Engineering (SRE) organization is at the center of this transformation, building the engineering capabilities that enable secure software delivery, resilient platforms, intelligent operations, and exceptional developer experiences. As a Staff Engineer, you will be a senior technical leader responsible for advancing the reliability, scalability, and operational excellence of critical technology platforms. You will work across engineering organizations to solve complex production challenges through software engineering, platform innovation, automation, and AI-powered operational capabilities. This is a highly influential individual contributor role where success is measured by the systems you build, the engineering practices you shape, and the enterprise impact you create. Role Summary As a Staff Engineer within the Site Reliability Engineering organization, you will lead the evolution of enterprise reliability engineering by building scalable platform capabilities that improve system resilience, engineering productivity, and operational efficiency. You will partner closely with Platform Engineering, Infrastructure Engineering, Security Engineering, Application Development, and Enterprise Architecture teams to modernize how software is delivered, observed, secured, and operated across the enterprise. This role requires deep expertise in distributed systems, cloud infrastructure, software engineering, DevSecOps, observability, automation, and AI-enabled operations. You will drive engineering solutions that reduce operational complexity, improve service reliability, eliminate manual toil, and accelerate the organization's journey toward autonomous operations.
Requirements
- Deep expertise in distributed systems
- Deep expertise in cloud infrastructure
- Deep expertise in software engineering
- Deep expertise in DevSecOps
- Deep expertise in observability
- Deep expertise in automation
- Deep expertise in AI-enabled operations
Responsibilities
- Advance the reliability, scalability, and operational excellence of critical technology platforms.
- Work across engineering organizations to solve complex production challenges through software engineering, platform innovation, automation, and AI-powered operational capabilities.
- Lead the evolution of enterprise reliability engineering by building scalable platform capabilities that improve system resilience, engineering productivity, and operational efficiency.
- Partner closely with Platform Engineering, Infrastructure Engineering, Security Engineering, Application Development, and Enterprise Architecture teams to modernize how software is delivered, observed, secured, and operated across the enterprise.
- Drive engineering solutions that reduce operational complexity, improve service reliability, eliminate manual toil, and accelerate the organization's journey toward autonomous operations.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
